Student Services - Kelowna, Canada - Career City College

Description

• Minimum 1 year experience in at least one of the following areas: sales, customer service, finance, administration
• Postsecondary education in a relevant field
• Excellent verbal, written and electronic communication and interpersonal skills
• Excellent knowledge of Microsoft Word and Excel
• Experience with CRM or SIS systems would be an advantage
• Experience with data entry and record keeping required
• Knowledge and/or experience of provincial and federal student financial assistance would be an asset
• High accuracy and attention to detail required
• Ability to work with both people and numbers

• Communicate student financial awards and disbursement schedules to students Collecting and maintaining student data and financial records in line with governing body, provincial and federal requirements
• Collaborate with the admissions team to close student financial files
• Assist graduates with understanding loan repayments and obligations
• Guide students through the assessment and appeals processes
• Track all financial aid documents
• Follow up for missing or incomplete financial information
• Distribute financial aid obligation forms, and student payment statements
• Provide timely activity reports to the admissions team and Finance Administrator; advise the finance administrator of any issues or concerns
• Submit student financial schedules to the Finance Administrator for processing and payment collection
• Counsel students on the consequences of early withdrawal/ dismissal/ program changes etc. on their financial award

• Casual dress
• Dental care
• Extended health care
• Vision care

• Day shift