Lead Technician, Surrey/new Westminster - Burnaby, Canada - VinFast Auto Canada

VinFast Auto Canada

Verified Company

Burnaby, Canada

1 week ago

Posted by:

Sophia Lee

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Description

About VinFast

VinFast is Vietnam's leading manufacturer of premium automobiles and has achieved its initial goal of being #1 in all competing segments of domestic car retail in less than 2 years.

Now, in 2023 we embark on our next mission - global expansion with the launch of our all-Electric smart SUV model line-up starting in Canada, USA and Europe.

VinFast is one of the largest auto manufacturers in South East Asia with world-class equipment and infrastructure, with a capacity of up to 500,000 cars per year.

We have partnered with global leading automotive suppliers in manufacturing and engineering and enlisted the world-renowned Italian design house Pininfarina to design both the exterior and interiors of our entire model line.

VinFast is proud to produce vehicles with superior craftsmanship, the highest safety standards, and intelligent infotainment that compete with leading Asian, European and American OEMs.

VinFast also supports its owners with an exceptional, seamless customer experience in both sales and aftersales.
VinFast Auto Canada Inc.

an OEM distribution company with a Direct-to-Consumer business model, has an ambitious growth strategy planning rapid retail and aftersales facility expansion in Canada over the next 12 months.

Our management team is now looking for talented individuals from the automotive, retail consumer products, and technology industries to assist in this endeavor.

Our top applicants will possess an entrepreneurial mindset, be a creative problem solver, have an incredible work ethic and thrive in a start-up environment.

VinFast and VinFast Auto Canada Inc. are subsidiaries of Vingroup, one of the largest private conglomerates in Asia with a market capitalization of C$20 billion. As a multi-sector corporation, Vingroup focuses on three main areas: Technology, Industrials, and Real Estate.

SCOPE OF THE JOB

As the Lead Technician, your expertise will be relied upon to act as the workshop technical lead, with overall responsibility for workshop organization, quality, and efficiency.

You will be responsible for a team whose duties include performing a wide range of automotive service and mechanical repairs.

The salary range for this position is $130,000-$142,000.

RESPONSIBILITIES AND TASKS

Diagnose and repair a wide range of automotive service and mechanical repairs
Oversee and lead Technicians to achieve various KPIs such as Fixed Right First Time
Handle and help resolve escalations of complicated technical cases, and act as the main point of contact with VinFast technical staff
Monitor and report on workshop performance, with responsibility over quality
Identify any roadblocks disturbing workshop flow and ensure that each technician has the tools and training required
Supervise health and safety compliance across the workshop, setting the tone and always leading by example
Oversee inventory management, making sure the workshop is tidy and well organized
Ensure that work standards and available engineering procedures are uptodate, accurate and that all work is compliant
Hold daily meetings with the team, outlining expectations and workload for the day ahead
Plan, prepare and distribute work to technicians based on skill level, capacity and resources
Motivate, lead and inspire the team in continuous improvements and efficiencies
Identify any training needs within the team and arrange relevant training courses as required
Liaise daily with internal teams within the Service Centre including Sales, Parts, and local Management
Other related duties as assigned

WHAT YOU BRING ALONG

A minimum of 5 years of experience as an Automotive Technician
Valid 310S License (or equivalent), Driver's License and clean driver's abstract/record
Excellent knowledge of mechanical, electrical and electronic vehicle components, prior Electric Vehicle experience an asset
Skilled in vehicle diagnostic systems and methods, a problemsolver that is capable of fixing problems when they arise, but who is also keen on understanding why they happened
Proven ability to lead by example and be innovative with processes and efficiencies
Analytical ability to understand and impact key performance indicators
Ability to motivate a team, to engage and facilitate others to achieve and succeed
Digitally savvy ability to adopt and adapt quickly to new technology and systems
A calm, considered approach with exceptional oral and written communication skills
Good interpersonal skills with ability to communicate with VinFast team members
High levels of attention to detail and organization
Ability to organize, multitask, prioritize, and manage shifting responsibilities in a dynamic, crossfunctional teamwork environment
Cando mindset with high energy and strong work ethic
Demonstrated leadership and team building skills
Exercises sound judgment
Flexible and adaptable; able to deal well with modifications and changes to operations
Passion for excellence