Service Advisor - Kentville, Canada - Bruce Automotive Group

Bruce Automotive Group

Verified Company

Kentville, Canada

1 day ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Bruce Mazda is looking for a Service Advisor to join their team As a Service Advisor, you will be responsible for managing the service process for our customers.

You will greet customers, assess their automotive needs, provide advice on services, and ensure the smooth flow of work in the automotive service department.

This is a contract position that is expected to run for 18 months.

Responsibilities:

Greet customers and assess their automotive service needs
Listen to customers and ask relevant questions to understand the issues with their vehicle
Advise customers on recommended automotive services and repair options, including costs and timeframes
Schedule automotive service appointments and follow up with customers as needed
Communicate with the parts department and technicians to ensure timely completion of repairs
Provide customers with regular updates on the status of their vehicles
Maintain accurate records of automotive services provided and ensure proper documentation is completed
Ensure customer satisfaction by addressing any concerns or complaints in a timely and professional manner
Stay uptodate on automotive products, services, and industry trends

Qualifications:

2+ years of experience in a customer service or sales role, automotive experience considered an asset
Excellent communication and interpersonal skills
Strong organizational and time management skills
Ability to work in a fastpaced environment and prioritize tasks effectively
Proficient in computer and data entry skills
Ability to work fulltime hours, including weekends
Valid driver's license and acceptable driving record

Our Offer:

At Bruce Auto Group, you will join a team of thinkers, doers, and innovators who have experience working in a dealership or have a passion for the industry.

You will also work with a team that shares the same values of being collaborative, passionate, trusting, respectful, innovative and accountable.

We offer a competitive benefits package that includes paid personal days off, a health & dental plan, a health spending account, discounts on products and services, career progression opportunities, discounts at major retail outlets, and a fun and engaging work environment

If you have a passion for the automotive industry and enjoy helping customers, then this is an excellent opportunity to join our team as an Automotive Service Advisor