Coordinator-community Support Services or Adult Day - Kanata, Canada - Western Ottawa Community Resource Centre

Western Ottawa Community Resource Centre

Verified Company

Kanata, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

PROGRAM COORDINATOR - Day Services
Reports to:

Team Manager, Adult Day Program

:

The Program Coordinator - Day Services, Community Support, is part of a multi-disciplinary team that addresses issues related to seniors and adults with physical disabilities.

This position is responsible for working with team members to coordinate and implement service delivery related to the Adult Day Program.

This program provides supervised social activities in a group setting for clients experiencing Alzheimer's disease and/or other related dementias.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

Develop, coordinate, implement, maintain and evaluate all aspects of service delivery related to the Adult Day Program
Coordinate the provision of activities, socialization, exercises, mental aerobics and meals for program participants
Develop, maintain, implement and evaluate appropriate safety and security measures for clients and volunteers
Providing initial contact to all new clients to the Adult Day Program, establishing rapport, assisting in identifying needs and providing information about services
Receive, intake and complete assessment, planning and interventions for programs and referrals to programs through contact directly with clients and caregivers through telephone contacts, home visits
Assess clients for program eligibility and any additional client needs
Proving information and referral information to clients
Provide referral for counseling and support to clients as required, as well as follow up
Provide counselling and support to caregivers as required
Assist clients to access services such as LHIN Home and Community Care, Long Term Care placement, Retirement homes, other personal care, housing, health care system navigation, etc.
Assess level of risk, degree of vulnerability and followup required;
Facilitate education and support groups as required
Arrange payment from emergency funds if client unable to pay for services
Communicate and liaise with community partners to ensure effective provision of service delivery
Facilitating education and support groups as required

Advocacy

Support and promote advocacy skills of community members and assume an advocate role as required
Act as a resource person with groups to assist them identify needs and to link to resources and other groups with similar goals
Supporting and advocating on behalf of clients and their families in obtaining services through other social and/or health providers
Actively participating in committees regarding services available, gaps in services and issues affecting clients and their families

Community Education

Promote awareness of issues affecting seniors and persons with physical disabilities amongst colleagues and community members
Develop community strategies to increase awareness of issues affecting members of our communities served
Participate as a staff member in internal and external meetings, public relations events, fundraising events and media contacts as requested
Responding to community requests for information
Presentation to community groups as requested

Coordination of Policy and Service

Participate as a Community Support team member at internal and external meetings
Take a leadership role and/or participate in advocacy and coordination committees of social and health services on a local level, particularly related to issues affecting seniors and persons with physical disabilities
Design, maintain and implement appropriate policies and procedures for effective service delivery
Adopting and promoting a participatory style of planning and problem solving
Participating in the Coordination of services with external agencies
Advocacy for coordinated planning of services
Establishing and maintaining links with community groups and agencies to facilitate referrals and positive working relationships

Training and Development

Participate and contribute to the recruitment, screening, training and evaluation of paid workers or volunteers as they relate to service delivery
Participate and contribute to the supervision and recognition of volunteers associated with Community Support services
Provide staff development training to colleagues on areas of expertise
Provide training to community groups as necessary
Provide opportunities for students to practice skills and participate in the delivery of Community Support services

Administrative and Evaluation

Prepare and maintain client and information files
Prepare and maintain all necessary documentation and statistics related to responsibilities and duties on a monthly, quarterly and annual basis
Participate and contribute to the Centre's evaluation
Be accountable for payments, billings, petty cash and/or other financial recordkeeping related to the provision of services and client fees associated with the services

Other
All WOCRC employees have some fundamental responsibilities that go beyond the con