Business Advisor Ii - Toronto, Canada - Intact

Intact

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.

When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We are looking for a
Business Advisor with a focus on producing business recommendation to enable an effortless customer experience in our Claims Department.

This role is a
15 month contract position based out of our
Calgary office location.

As an
Intermediate
Business Advisor, you will combine customer expectations, process knowledge, data analytics & stakeholder feedback to determine root causes of problems and find unique solutions.

Your recommendations will be backed up by well-rounded analysis of information and will focus on ease of doing business & decreasing customer effort.

As a
Business Advisor, you will combine customer expectations, process knowledge, data analytics & stakeholder feedback to determine root causes of problems and find unique solutions.

Your recommendations will be backed up by well-rounded analysis of information and will focus on ease of doing business & decreasing customer effort.

What you'll do here:

Understand and challenge status quo, ask questions and make recommendations to reengineer processes or business tactics and drive significant reduction of customer effort.
Actively lead or participate in the collection, research and organization of data to summarize specific business issues or answer questions.
Combine data elements from various sources, create trends & display information in various ways with the purpose of surfacing root causes of problems.
Clearly summarize and present information concisely to diverse audiences and levels of leadership within the organization, to obtain buyin into solutions.
Contribute to the creation of detailed business plans & business cases, including thorough analysis of volume of work, resources, timelines etc.
Work collaboratively with the team and stakeholders to seek input and combine data with process information to propose well rounded tactical solutions.
Proactively identify new data elements that may provide further insight into performance or business trends.
Complete industry analytics on market trends as required.

What you bring to the table:

Minimum 5 years of experience in a business advisor, consultant, analyst, or similar role, supporting operations in insurance, banking, or related industry
Strong written and verbal communication skills with the ability to effectively present information to leaders
Inquisitive & strategic thinker with ability to
drive results and influence stakeholders
Selfdriven and highly organized with the ability to prioritize work and exercise independent thinking.
Experience with root cause analysis
Previous experience leading or defining processes for successful operations
Excellent
analytical skills and high attention to detail.
Lean Six Sigma Education (preferred)
Advanced proficiency in
Power BI, Excel (Power Query), Visio, Power Point

LI-Hybrid

What we offer
Working here means you'll be empowered to be and do your best every day.

Here is some of what you can expect as a temporary member of our team:

Inspiring leaders and colleagues who will lift you up and help you grow
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employeeled networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We'll work with you to meet your needs.