Customer Service/office Assistant - Courtenay, Canada - Cedar Grove Roofing Supplies

Cedar Grove Roofing Supplies
Cedar Grove Roofing Supplies
Verified Company
Courtenay, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

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Description
We are currently seeking a dedicated and talented,
Customer Service/Office Assistant in our Courtenay location.

This expansive role is an excellent opportunity for someone who thrives in a position requiring a passion for customer service, strong organizational skills, and the ability to multitask.

The successful applicant will enjoy working in an industrial/ commercial atmosphere and will excel in a fast-paced setting requiring initiative, attention to detail, and diplomacy.

This role will be 30 hrs/week with Friday being your short day (extra long weekend - work life balance)


ALL CANDIDATES MUST BE AVAILABLE FOR IN PERSON INTERVIEWS AND ABLE TO START RIGHT AWAY. ALL CANDIDATES MUST BE LEGALLY ALLOWED TO WORK IN CANADA FOR ANY EMPLOYER.
Answering directly to the Branch Manager, the responsibilities for this role include:

  • Handling incoming calls and customer walk-ins from roofing contractors and home owners
  • Dealing with customer inquiries and order taking
  • Process incoming and outgoing paperwork, including file maintenance
  • Handling Cash and Credit Payments
  • Must be dependable and reliable
years of excellent customer service and administrative office experience ideally in a fast paced industrial/commercial environment

  • Direct and candid communication style with the ability to effectively work with a wide range of people and personalities
  • A proven self starter who can work independently without supervision as well as someone who enjoys the challenge of working in a high activity, small team environment
  • A quick learner with experience with MS Office including Outlook, Excel, and Word
  • Excellent organization skills with the ability to effectively manage changing priorities
  • Detail oriented, good with numbers,
  • Desire to learn a new industry (roofing)
  • At times you may be left alone for short periods while the manager deals with customers or Branch business.


We will provide training for this role and offer a fun and exciting teamwork environment along with a competitive salary.


Job Type:
Part-time

Part-time hours: 30 per week


Salary:
$20.00-$21.00 per hour


Benefits:


  • Casual dress
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday

COVID-19 considerations:
We follow all PHA and WorkSafe recommendations and update accordingly.


Experience:

Microsoft Office: 1 year (preferred)
- customer service: 2 years (preferred)


Language:


  • English (required)

Work Location:
In person
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