Collection Manager - Thornhill, Canada - Partners in Credit Inc

Partners in Credit Inc

Verified Company

Thornhill, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Full Time, Permanent Manager and Supervisors
Salary Range $42,000 - $51,000

Supplemental Pay Types:
Competitive Salary and Commission

Full-time permanent available, immediate start date Locations: PIC 150 Commerce Valley Dr W #601, Thornhill, ON L3T 7Z3

Calling All Collection Leaders:
Propel Our Receivables Management to the Next Level

Business is booming, and we're expanding our team Are you a
high-impact Collection Manager or a
results-oriented Supervisor ready to make a real difference?

We're seeking passionate leaders to join our dynamic team and implement innovative strategies that will propel our receivables management to new heights.

This is your chance to:

Lead a team to achieve exceptional results.
Make a real impact on a growing company.
Implement creative solutions and drive positive change.

If you're a proven leader who thrives in a fast-paced environment, we want to hear from you

Attention Experienced Collection Professionals Manager & Supervisors

Established Canadian Collection Agency seeks a driven and results-oriented
Third-Party Collection Manager
& Supervisors + to join our growing team.

Partners in Credit (PIC), is a nationally recognized leader in national Third-Party, litigation services in Canada and BPO services for Canadian and US partners.

Are you a Collection Manager or a Supervisor with a proven track record of success in the third-party collections industry?
Or perhaps a Collection Supervisor ready to take the next step in your career?

We offer a dynamic and challenging work environment with opportunities for professional growth in our
Canadian-owned, Nationally-licensed agency located in
Markham, Ontario.

If you're ready to embrace new challenges and make a real impact, we want to hear from you

Why You'll Love Working Here:

Competitive salary based on experience plus commission
Opportunity to make a real impact on our business and opportunity to grow within the company
Comprehensive insurance coverage, incentives, paid training, and breaks
Referral bonus program
Perks: holiday events, gifts, daily cash prizes, Social Events (BBQ, Bowling)
Monthly and annual employee PERFORMANCE AWARDS
Free Covered Parking on site
Onsite Yoga Classes
Onsite La Prep Restaurant

You're a great fit if you have:

-
5+ years of experience in third-party collections, preferably managing bank client accounts. Call center experience a plus.
-
Minimum 2 years of managing and coaching staff
:

Proven ability to engage and motivate collection staff

-
Data-driven leader:

Track, measure KPIs to identify areas for improvement and implement solutions. An advanced understanding of Microsoft Excel is an asset.
-
Operational expertise:

Oversee daily operations and actively coach and develop your team.
-
Strategic planning:

Create and execute work plans and budgets aligned with client needs.
-
Communication:

Strong written and verbal communication skills are a must.
-
Leadership:

Strong leadership skills in understanding performance drivers and implementing continuous improvement strategies with support groups (e.g., HR, IT, Client Services, Legal, Compliance, QA, Senior Leadership).

-
Compliance champion:

Has in-depth understanding of provincial and client-specific regulations to ensure adherence.
-
Client focus:

Build strong relationships through regular call calibrations and client meetings.
-
Team player:

Lead by example while supporting and motivating your team.
-
Communication skills:

Effectively communicate key values, company brand, and updates during team meetings.
-
Problem-solving skills:

De-escalate situations and find creative solutions to challenges.
-
Collection Platform:

An understanding of the DRS and/or Debtmaster collection platforms is an asset.
-
Legal:

An understanding of the legal process is an asset.

Ability to commute/relocate:

Markham, ON: reliably commute or plan to relocate before starting work (required)

Experience:

Bank Clients: 5 years (required)

Party Collections Agency: 5 years (required)

Work Location:

In person

Ready to take your collections career to the next level and be a leader?

Partners In Credit is an equal opportunity employer.

Pay:
$42,000.00-$51,000.00 per year

Benefits: