Avp, Fraud Risk Oversight - Waterloo, Canada - Sun Life

Sun Life
Sun Life
Verified Company
Waterloo, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description
You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights.

Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.


Reporting to the Vice President, Financial Crime & Fraud Risk (FC&F), this role is responsible for the day-to-day operations of the Enterprise Fraud Risk Oversight Program within the Compliance function.

The AVP, Fraud Risk Oversight is an integral contributor to ensuring that Sun Life has fulsome and integrated fraud risk management capabilities to support the identification, measurement, management, monitoring, and reporting of fraud risk.


In this second line of defense role, you will collaborate closely with Corporate Operational Risk Management to ensure that fraud risk is managed in accordance with enterprise standards for the management of operational risks.

Aligned with Sun Life's risk appetite, you will work in collaboration with Business Group Compliance Teams, Business Group Risk Officers, Fraud Risk Officers, and other oversight function teams such as Legal, DBTS and HR to realize enhancements to Sun Life's ability and preparedness to prevent, detect and investigate fraud in an effort to protect Sun Life Clients, shareholders and employees.


This role will lead a small team of governance, as well as investigation professionals, that will support the oversight of fraud risk and play a key role in supporting the investigation of claims of internal fraud.

You will have experience in establishing a cohesive new team, both through effective hiring and by building a high-performance team culture.

You believe in employee empowerment for your team and you thrive in roles where your leader provides you the same opportunity for autonomy and flexibility.


You have extensive financial services experience, with a strong understanding of regulatory requirements as they impact large and complex organizations like Sun Life.

You are a risk management professional with significant exposure to operational risk concepts and methodologies.

You also excel in implementing transformational initiatives that introduce organizational change, while taking a risk-based approach to standardization and fit-for-purpose outcomes.

You will demonstrate high personal and professional standards, act with integrity, and in good faith for the best interests of Sun Life, role-model leader capabilities and values, and operate with intention to meet the Compliance Team Purpose of being trusted partners for the mitigation of compliance risks by providing advice, oversight and challenge in support of helping Clients achieve lifetime financial security and live healthier lives.


What will you do?
Strategy and Operations

  • Adhere to, and where required, develop, implement, embed, and maintain overall governance frameworks and standards to ensure adherence to Fraud Risk Oversight program elements (eg. Fraud Risk Assessments, Operational Risk Events, Key Risk Indicators) across the first and second lines of defence.
  • Generate fraud risk status reporting to various senior leader and Board committees.
  • Represent the Compliance function as Program Sponsor for the Fraud Risk Operational Risk Taxonomy.
  • Support internal fraud and conduct investigations by leveraging the team's investigative capabilities, available tools, and related expertise.
Projects and Transformation

  • Lead the execution of a comprehensive enterprisewide review of the fraud risk framework with a focus on strategy, control analysis and trend analysis.
  • Lead the drafting of Fraud Riskrelated policies and associated guidelines and standards, and support Business Groups (BG) in their fraud risk governance practices.
  • Partner with various BGs and oversight functions to implement an enhanced fraud risk oversight program that helps to standardize our approach to the prevention, detection and investigation of fraud and introduce standardized practices and reporting to demonstrate our preparedness to manage financial crime across Sun Life.
People & Culture

  • Maintain a highperforming, inclusive working environment, through effective hiring, development, coaching, and overall leadership.
  • Empower employees to take accountability and demonstrate BOLDER principles (Biased for action, Open to listen, Learn all the time, Drive outcomes, Empowering, and Resilient).

What do you need to succeed?

  • University degree; preferably in law, finance or other relevant degree, and 10+ years of progressive experience within the financial services sector in Compliance, Risk or other oversight funct

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