Operations Manager - Edmonton, Canada - Harvard Developments Corporation
Description
Harvard Developments has an immediate opening for an Operations Manager to join its facility maintenance team in Edmonton, Alberta.Harvard is a full-service real estate management company based in Western Canada that is recognized for its reputation in leadership, flexibility, quality and performance.
The company oversees over 9 million square feet of commercial properties with regional offices in Regina, Calgary, Edmonton and Winnipeg.
The Operations Manager is accountable to lead a team of building maintenance personnel to deliver an exceptional customer experience, while ensuring that more than 1 million square feet of mixed-use facilities in northern Alberta are well cared for and maintained in a safe and environmentally conscious manner.
The Operations Manager will:
- Deliver customer satisfaction within standards established for safety, comfort, cleanliness, responsiveness, follow up and communication;
- Oversee workplace safety, risk management, safety training, OH&S compliance and emergency preparedness;
- Organize the activities of personnel and trades responsible to service, operate and maintain the properties within standards established for fiscal responsibility, environmental stewardship and lifecycle performance;
- Establish & implement the annual maintenance plan, ensure "best value" procurement and contribute to longrange capital planning, budget preparation and reporting within limits established by the property owner
- Recruit & develop a highly motivated team to excel in achieving Harvard's vision, mission, promise and values, and the property owner's expectations.
What you will bring to the job:
- Six to eight years leading others in customer service and a mechanically inclined business environment
- Proficiency in the English language both written and verbal, as well as strong listening, negotiation, collaboration and conflict resolution skills that enable positive and beneficial relationships;
- Demonstrated organizational, analytical, critical thinking, problem solving, decisionmaking and attention management abilities to consistently meet deadlines;
- Advanced technological skills in a Microsoft Office workplace environment;
- A high level of commitment to customer service and dependable leadership with availability to respond 24 hours each day except during excused absence; and
- The ability to work independently or collaboratively as circumstances dictate, using personal initiative and sound judgment to achieve desired outcomes schedule and budget.
What you will receive from Harvard:
- Competitive salary and health benefits within the real estate management industry, along with an incentive opportunity, pension & group RRSP;
- Additional benefits including use of company vehicle, children's scholarship and a wellness program;
- Strong corporate values in a flexible, performance driven and meritbased work environment;
- Comprehensive orientation, training, and support; and
- Encouragement of lifelong learning through education and training opportunities.
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