Experienced Security Systems Integration Technician - Concord
2 days ago
Job description
Location:
Concord, Ontario
Company:
New Age Group
Type:
Full-Time, Permanent (100% Onsite)
Salary:
$85,000–$100,000 + Benefits + Annual Performance Bonus
About New Age Group
For over 25 years, New Age Group has been a trusted leader in managed security and technology solutions across Canada and the United States.
As we expand, we're looking for experienced professionals who take pride in their craft, value continuous learning, follow industry best practices, and manufacturer certifications.
If you're driven by excellence, continuous growth with a fast‑scaling organization, and committed to delivering top-tier workmanship, we want to hear from you.
We are seeking a Experienced Security Systems Integration Technician to join our growing technical team. This role requires expert-level knowledge of intrusion alarm systems, access control, IP surveillance, networking fundamentals, and structured cabling.
You will lead installation projects, mentor team members, and ensure every system is installed according to manufacturer specifications, industry standards, and New Age Group best practices.
You'll represent our organization onsite with professionalism, technical confidence, and pride in delivering work that meets the highest quality standards.
Installation & Integration
Lead installation and commissioning of security systems including:
Access control
Video surveillance
Intercom systems
Intrusion alarms
Related IoT and low-voltage technologies
Install, program, and integrate hardware to manufacturer and industry standards
Perform structured cabling tasks:
Fiber termination
Shielded and unshielded Ethernet termination
Patch panel termination
Rack dressing and cable management
Program Alarm systems onsite with support from the Installation & Service Manager (ISM) and Project Managers
Conduct ULC Burglar and Fire Protective Signaling installation & maintenance
Perform annual preventative maintenance and generate comprehensive service reports
Update project drawings and documentation (model numbers, cable routes, device heights, etc.)
Collaborate with remote technicians for troubleshooting and advanced support
Project Execution
Work with the ISM and Project Managers to complete installations, service calls, and commissioning activities on schedule
Conduct site surveys and recommend installation methods aligned with project requirements
Provide field feedback regarding product performance and installation challenges
Team Leadership & Development
Mentor junior technicians through hands-on support and skills development
Ensure team members follow safety requirements, best practices, and installation standards
Lead installation teams and supervise quality control onsite
Provide detailed performance feedback to leadership for continuous improvement
Warehouse & Logistics Support
Assist with equipment preparation and staging for projects
Maintain accurate inventory and documentation
Keep warehouse and vehicles organized and compliant with company standards
Skills, Education & Experience Required
Minimum 5 years of experience installing and commissioning security and low-voltage systems in North America
Strong knowledge of:
Access control
IP surveillance
Intrusion alarms
Networking fundamentals
Structured cabling
Experience terminating fiber, shielded/unshielded Ethernet, and dressing racks to professional standards
Ability to read drawings, interpret schematics, and update documentation
Strong problem-solving skills and technical troubleshooting ability
Excellent communication (verbal & written) and organizational skills
Proficiency with systems such as DSC, ICT Protégé, Axis and typical networking components (switches, patch panels, routers)
Valid Ontario G-Class driver's license with clean abstract
Ability to lift 50 lbs and work at heights (with training)
Preferred (Highly Valued)
Candidates with manufacturer certifications or a willingness to obtain them:
ICT Protégé
DSC / Qolsys
Axis Communications
Milestone
Fiber optics certification
Compensation & Benefits
Salary:
$85,000–$100,000 based on experience and certifications
Health benefits:
medical, dental, and vision
Annual performance bonus
Growth opportunities with a company that invests in training & certification
Monday–Friday schedule (hours may vary depending on projects)
Mandatory Requirements
Clean Criminal Background Check (past 5 years in Canada)
Candidates must currently reside in Ontario
Three professional references available upon request
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