Nouveau Départ - Anjou, Canada - Intact
Description
From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.
With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.
In return, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer.
About the role
Évènement Nouveau Départ
Nous cherchons des Agents service à la clientèle pour notre équipe grandissante
Ce que vous accomplirez chez nous:
- Répondre aux appels d'urgence des assurés sinistrés et ouvrir, au besoin des dossiers de réclamations en automobile et en habitation.
- Répondre de manière professionnelle aux appels afin de prendre en charge nos assurés.
- Gérer les situations d'urgences de manière courtoise et respectueuse.
- Recommander nos partenaires d'affaires aux clients (compagnie de location/ carrossier/service d'urgence/entrepreneur).
- Documenter les demandes reçues en tenant compte des normes et procédures établies.
- Consulter, interpréter, vérifier, corriger et mettre à jour les divers documents et données.
Ce que vous mettrez à profit:
- Détenteur d'un DES ou d'une formation en assurance, ou toute formation ou expérience équivalente
- Au moins 6 mois d'expérience en centre d'appel
- Excellent communicateur autant en français qu'en anglais. Nécessité de traiter des dossiers de réclamations d'une clientèle anglophone sur une base régulière.
- Passionné par le service à la clientèle
Cette publication expire le 16 avril 2023 à 23h59 HNE
What we offer
Working here means you'll be empowered to be and do your best every day.
Here is some of what you can expect as a permanent member of our team:
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employeeled networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.
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