Customer Satisfaction Representative - Moncton, Canada - ACES(ATLANTIC CANADA) EDUCATION SERVICES CORPORATION

Description

• Work Language: English
• Hours: 30 to 40 hours per week
• Education: Bachelor's degree
• Experience: 2 years to less than 3 years

• Willing to relocate
• Private sector

• Assist in the preparation of brochures, reports, newsletters and other material
• Develop and organize workshops, meetings, ceremonies and other events for publicity, fundraising and information purposes
• Prepare and/or deliver educational, publicity and information programs, materials and sessions
• Address customers' complaints or concerns
• Arrange for billing for services
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Order office supplies and maintain inventory
• Perform general office duties
• Receive and log complaints
• Answer clients' inquiries and provide information
• Consult with clients after sale to provide ongoing support

• Internet
• MS Excel
• MS Outlook
• MS Windows
• MS Word
• MS PowerPoint
• Google Drive
• Electronic mail

• Call centre

• Community service organization

• Distribution

• Willing to travel

• Attention to detail
• Fastpaced environment
• Overtime required
• Tight deadlines
• Work under pressure
• Handeye coordination
• Physically demanding

• Cellular phone
• Computer
• Internet

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask
• Dependability
• Honesty
• Quick learner

• Are you available for shift or oncall work?
• Are you willing to relocate for this position?
• What is the highest level of study you have completed?

• Free parking available
• Learning/training paid by employer