Office/Operations Assistant - Southwestern Ontario - Safety Co

Description

Location[s]: Waterloo, ON (In-Office)
Job Type: Full-Time

SafetyCo Partners is a leading provider of safety management and operational support services, delivering practical solutions that help organizations operate safely and efficiently. With a focus on collaboration, integrity, and accountability, we create a professional and supportive environment where every team member contributes to shared success.

As part of our commitment to operational excellence, we support clients across multiple sectors, ensuring workplaces remain safe, compliant, and productive.

About the Role

We are seeking a detail-oriented, proactive Office/Operations Assistant to support our Waterloo office with administrative and operational functions. This role is essential for keeping day-to-day operations running smoothly and supporting team efficiency.

The ideal candidate is organized, adaptable, and comfortable managing multiple tasks in a fast-paced environment. You'll assist with everything from general office administration to supporting operational and financial processes, helping the team deliver on client and internal commitments.

Key Responsibilities

Office & Administrative Support

• Provide general office support including answering phones, responding to emails, and greeting visitors
• Perform clerical tasks such as photocopying, printing, scanning, and filing
• Assist with transitioning company files and records to cloud-based storage systems
• Maintain organized digital and physical records

Operations & Project Support

• Assist the operations team with scheduling, document tracking, and project coordination
• Support CRM data management and communications
• Coordinate with internal teams to ensure smooth day-to-day operations
• Assist with simple accounting tasks including data entry and invoice processing in QuickBooks Online (QBO)
• Maintain accurate records for accounts receivable and accounts payable
• Adapt to new systems and processes as needed
• Work independently and collaboratively to support team goals
• Participate in operational and administrative projects as assigned

Qualifications & Experience

• Previous experience in administrative, office coordination, or operations support roles
• Proficient in Microsoft Outlook, QuickBooks Online (QBO), and CRM systems (HubSpot or similar an asset)
• Strong organizational and time-management skills with excellent attention to detail
• Exceptional communication and interpersonal skills
• Ability to learn new systems quickly and adapt to changing priorities
  
• Ability to work independently and as part of a team

What Success Looks Like

• Office and operational tasks are completed accurately and on time
• Teams are supported effectively, allowing for efficient day-to-day operations
• CRM and financial records are accurate, up-to-date, and easy to access
• Operations and administrative processes run smoothly, contributing to client and organizational success

Why Join SafetyCo Partners

• Collaborative, supportive, and professional work culture
• Opportunities for growth and professional development
• Flexible hours with potential to expand responsibilities within the organization
• Be part of a team that values your contributions and invests in your success