Assistant Catering Manager - Hamilton, Canada - McMaster University Hospitality Services

McMaster University Hospitality Services

Verified Company

Hamilton, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

**Food Service Manager

Catering**McMaster University Hospitality Services
Hamilton, ON

**Position: Assistant Catering Manager

Catering**
Job Type: Full Time Salary

JOB PURPOSE:

Under the direction of the Senior Manager or Catering Manager, the Assistant Manager assists in the day-to-day task supervision of catering operations.

This position is a management position in Hospitality Services.

The incumbent provides consistent supervision to front-line staff to ensure operational efficiency, maintaining department standards for food qualify and presentation, service, safety and sanitation while assisting senior management in meeting and exceeding customer needs and the goals & objectives of the department.

GENERAL SKILLS:
Demonstrated initiative and interest in progressive management opportunities

Good supervisory and organizational skills

Must be computer literate

Good communication and human resources

Ability to supervise and work side by side with service staff

Ability to cater to a wide customer base

Ability to work under pressure and meet deadlines

Key Accountabilities:

Operational Management
Under the direction of the Senior Manager, Catering Manager or Associate Manager, assist in the daytoday supervision of catering operations within Hospitality Services.
Provides supervision and direction to employees.
Operates under objectives set by the Senior Manager and/or Catering Manager.
Assists in the monitoring of operational functions of assigned operation; including ensuring supplies and items ordered, identifying and recommending solutions for labour and food cost issues, and being conscious of the operational contribution of the unit.
Monitors inventory level, assists in ordering food and supplies
Assists with scheduling of staff
Ensures marketing, operational standards and service standards are executed and followed within assigned units
Assists with providing training to employees
Involved in frontline customer service, setup and cleanup when needed in peak demand.
Human Resource Management
Provides direction to unionized and casual employees
Establish work priorities, shows employees how to do tasks, allocate staff during a shift
Assists with providing training by working side by side with employees to understand where training gaps exist, suggesting training programs to the Catering Manager and Senior Manager.
Fosters and supports a teambased work environment, empowering staff as they provide exceptional customer service.
Ensures healthy and safe working conditions for the staff to achieve objectives of injury reduction.

EDUCATION & EXPERIENCE:

College Diploma in Food and Beverage Management or equivalent plus a minimum of two years in junior management or supervisory capacity in a Hotel, Club or Catering Company.

Please note that the starting salary is expected to be in the range of $53,00 $58,000 per year (depending on experience). This position provides full benefits, Group RRSP, Management Professional Development Allowance, 3 weeks of vacation (increases with years of service), plus paid time off during the Christmas break.

Salary:
From $55,000.00 per year

Benefits:

Dental care
Discounted or free food
Employee assistance program
Extended health care
RRSP match
Vision care

Flexible Language Requirement:

French not required

Schedule:

Monday to Friday
Weekend availability

Ability to commute/relocate:

Hamilton, ON

L8S 0A1: reliably commute or plan to relocate before starting work (required)

Experience:

- serving: 1 year (preferred)

Work Location:
In person