Communications Manager - Vancouver, Canada - The City of Vancouver

The City of Vancouver

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Requisition ID:37733

Company

Located on the traditional, ancestral and unceded lands of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation.

Vancouver consistently ranks as one of the world's most liveable cities and is working towards being the greenest city in the world.

Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function
The City of Vancouver is seeking a bold, innovative and service-oriented communications leader.

Reporting directly to the Chief Communications Officer and working closely with senior City staff, the Communications Manager, Development and Planning, will provide leadership and direction to a team of communications staff to deliver, implement and support integrated communications projects and planning for the departments of Planning, Design and Sustainability and Development, Buildings and Licensing (PDS & DBL).

This role is a great opportunity for an ambitious and forward-thinking communications leader to join the City's communications team at a time of exciting change and forward momentum—to help enact a service-forward vision:

You are an exceptional, storytelling leader who will help shape communications for the City that resonate with citizens and are reflective of City priorities.
You will lead and inspire our team toward high performance, creativity and quality, bringing a commitment to diversity, equity and inclusion to all our work.
You will help position the team as the nexus of communications expertise within the City, collaborating with business partners across the organization toward creating and implementing creative, integrated communications solutions.
You don't shy away from a challenge—and you confront problems with balance and curiosity. You lead in a way that builds your team up, even in challenging times.

The Communications Manager, Development and Planning leads a team of communications professionals that provides strategic advice and counsel for all projects, programs and campaigns across PDS and DBL departments.

This position will work closely with organization's senior executives, client departments, communications staff and outside contractors.

This person is responsible for all external communications strategy and planning, across channels and in leading best practices for media relations, issues management and strategic planning.

Specific Duties and Responsibilities

Leads a team in communications planning. Lead the development, implementation and management of integrated, multichannel citizencentric communications planning to support PDS & DBL priorities for both internal and external audiences, maximizing public awareness and understanding of benefit of City priorities and initiatives.
Act as a strategic partner. Seen as a strategic partner to the assigned business units who understands the complex and varied organizational projects, priorities and issues in order to develop communications advice.
Proactively manage issues.
Proactively identifies emerging issues and opportunities on a regular basis, and recommends appropriate communications approaches.
Works with the media. Cultivate and maintain strong relationships with local and domestic media, determine key audiences and lead a proactive approach to media relations.
Manages a budget and contractors. Effectively manage budgets and processes to execute initiatives in a costeffective, timely fashion to support strategic objectives. Manage external contractors, including through the RFP process, including but not limited to agencies, freelance designers and writers.

To be successful in these activities, the Communications Manager, Development and Planning will:

Prioritize relationships. Develops, builds and maintains excellent working relationships and understanding within their team, internal clients and stakeholders. Create an environment of trust and credibility through clear, accurate, open and timely two-way communication with staff and stakeholders.
Lead and mentor. Leads and mentors staff with courage and heart by providing clear direction, a safe space for questions, and provide ongoing feedback so they can perform to their highest level. This includes coaching, training and development, hiring and termination, discipline, performance and attendance management.
Stay on top of current trends. Stay abreast of the municipal landscape and pulse of Vancouver, particularly as it may have reputational impact on the City, its programs and policies.
Ask questions. Dip