Sr. (Bilingual) Help Desk Specialists to provide on-site support (Ottawa or Montreal) of applications, desktops, and IT hardware for a Windows upgrade proj - S.i. Systèmes

    S.i. Systèmes
    S.i. Systèmes Ottawa

    21 hours ago

    Description

    About the Role

    We are seeking a Sr. (Bilingual) Help Desk Specialist to provide on-site support in Ottawa or Montreal for applications, desktops, and IT hardware related to a Windows upgrade project.

    This is an exciting opportunity to work with our valued public sector client and contribute to their technology modernization efforts.

    Key Responsibilities:

    • Collaborate with end-users to receive devices and determine required support levels for upgrades from Windows 7 to Windows 10
    • Perform necessary upgrades on existing devices as needed
    • Data backup and setup of new machines
    • Bilingualism (English/French)Awardable ”}.
      Note that this role may utilize AI in evaluating candidates.”}

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