Analyst, Financial Systems Administrator - Winnipeg, Canada - Wellington-Altus Private Wealth Inc.
Description
Analyst, Financial Systems Administrator
Location:
This position can be based out of our Winnipeg, Toronto, Saskatoon, or Calgary offices.
Our organization:
Founded in 2017, Wellington-Altus Financial Inc.
(Wellington-Altus) is the parent company to Wellington-Altus Private Counsel Inc., Wellington-Altus USA Inc., Wellington-Altus Insurance Inc., Wellington-Altus Group Solutions Inc., Wellington-Altus Asset Management Inc., and Wellington-Altus Private Wealth Inc.—the top-rated* wealth advisory company in Canada and one of Canada's Best Managed Companies.
With more than $25 billion in assets under administration and offices across the country, Wellington-Altus identifies with successful, entrepreneurial advisors and portfolio managers and their high-net-worth clients.
- _Investment Executive 2023 Brokerage Report Card._The opportunity:
Key responsibilities include:
- Acting as a key member of the project team to deliver the new instance of Croesus.
- Being integral in the process development and testing activities leading to project launch.
- Coordinating testing activities with respective internal departments to ensure the most current version of the administration system is in place.
- Being responsible for driving change requests with the vendor.
- Collaborating with the Training & Development team to develop and administer specialized system training.
- Updating transactional data in the administration system daily to ensure the data meets the needs of our advisor teams.
- Facilitating customization changes per branch (basic report configuration, client information fields customization, etc).
- Identifying, documenting, reporting, and tracking system issues (related to data and performance).
- Collaborating with the Service Desk team when there are outages or service issues reported.
- Managing escalation of feedback from key users and providing support for functional questions as raised by the advisor teams.
- Maintaining comprehensive system documentation, as well as process & procedure capture and continual improvement.
- Being responsible for elevated controls surrounding user management of the Croesus system.
- Performing regular audits into user assignments and supporting the Service Desk with changes requested.
- Collaborating with key departments on reconciliation activities to align data across the various systems.
- Generating and presenting monthly reports out of Croesus around topics such as user engagement, system performance, etc.
- Performing other duties as assigned.
- A bachelor's degree or diploma in finance, business analysis, or a similar field of study. An equivalent combination of education and experience will be considered.
- Knowledge of financial products, financial calculations, financial terms, and business processes of an introducing broker.
- A minimum of 25 years of financial services industry experience, preferably in a highgrowth environment.
- A minimum of 2 years experience in a customer/clientservicefacing role.
- Experience in the wealth management or other regulated industries is a strong asset.
- Successful completion of a certificate in Quality Management and/or Business Analytics is considered an asset.
- Experience with various collaborative workflow tools (Jira) and Croesus is preferred, but not required.
- Proficiency with Microsoft Office Suite, especially Excel.
- Demonstrate analytical, organizational, problemsolving, and excellent verbal and written communication skills.
- An ability to work independently with mínimal supervision and collaboratively as part of a team.
- Strong organizational skills with the ability to proactively organize and manage a high volume of timesensitive, highly detailed, and confidential information.
Conditions of Employment:
- Must be legally eligible to work in Canada.
- A background check, satisfactory to the employer, may be required of the successful applicant prior to commencing employment.
Education:
Preferred
- Bachelor's degree or better in Finance or related field
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