Building Automation Technical Support Manager - Brossard - Acuity Brands

    Acuity Brands
    Acuity Brands Brossard

    1 week ago

    Description

    Technical Support Manager Job Summary

    The Technical Support Manager leads Americas Technical Support function ensuring delivery of high-quality timely consistent technical assistance to clients driving team performance fostering people development championing process efficiency cross-functional collaboration to meet service-level commitments deliver exceptional customer experience within fast-paced technical environment

    • Lead coach develop Technical Support team fostering engagement collaboration exceptional service

    Operational Performance & Reporting:

    • Establish monitor clear team objectives KPIs aligned CX priorities maintaining visibility into SLA compliance backlog response performance

    Cross-Functional Collaboration:

    • Foster strong relationships across internal partners including Customer Service Product Management Advanced Support Education collaborate ensure successful launch new products features resolution recurring product challenges improvement opportunities

  • Only for registered members Montreal

    +Resumen du rôle · Nous recherchons un(e) Responsable de l'Expérience Client stratégique et technophile pour superviser l'ensemble du parcours post-vente, de l'onboarding et du support jusqu aux renouvellements et à l expansion des comptes. Vous dirigerez et accompagnerez nos équ ...

  • Only for registered members Montreal

    Alvéole a pour mission de reconnecter les citadins avec la nature, un bâtiment à la fois. Nous collaborons avec les principales entreprises immobilières pour transformer la durabilité en une expérience tangible pour les locataires. Grâce aux ruches sur les toits... · ...

  • Only for registered members Montreal

    Nous recherchons un(e) Responsable de l'Expérience Client stratégique et technophile pour superviser l'ensemble du parcours post-vente, · de l'onboarding et du support jusqu'aux renouvellements et à l'expansion des comptes. · Définir et piloter la stratégie globale · de l’expéri ...

  • Only for registered members Montreal, Quebec

    Nous recherchons un(e) Responsable de l'Expérience Client stratégique et technophile pour superviser l'ensemble du parcours post-vente... · Définir et piloter la stratégie globale de l'expérience client post-vente sur Support et Success · ...

  • Only for registered members Brossard, Quebec

    /h2/bJob summary/b/h2/p/The Technical Support Manager leads the Americas Technical Support function ensuring the delivery of high-quality timely consistent technical assistance to our clients./p/p/This role drives team performance fosters people development and champions process ...

  • Only for registered members Montreal

    AON3D is a venture capital-backed additive manufacturing hardware software materials company with hundreds of businesses worldwide seeking innovative solutions drivers. · ...

  • Only for registered members Brossard, QC

    The Technical Support Manager leads the Americas Technical Support function ensuring high-quality timely and consistent technical assistance to our clients. · Lead coach and develop the Technical Support team fostering engagement collaboration and exceptional service. · Conduct r ...

  • Only for registered members Montreal, Quebec

    We're looking for an IT Support Engineer who can independently own all aspects of user support device management and onboarding/offboarding while partnering closely on our evolving security compliance posture. · Be the go-to person for internal IT support ensuring timely resoluti ...

  • Only for registered members Montréal, QC HA X

    Nous recherchons un(e) gestionnaire IS – Infrastructure pour diriger les opérations globales des systèmes d'information liées à l'infrastucture. · ...

  • Only for registered members Montreal Full time

    As team leader you provide management support for the team. · You coordinate your unit's activities action plans and initiatives · You coach and guide a team composed primarily of professionals assign initiatives and activities and regularly monitor progress.Bachelor's degree in ...

  • Only for registered members Montreal Full time

    As team leader you support team management coordinate activities action plans initiatives coach guide team assign tasks monitor progress support talent development employee engagement create positive motivating work environment everyone contribution valued. · ...

  • Only for registered members Montreal Full time

    As team leader you support talent development and employee engagement by creating a positive motivating work environment where everyone's contribution is valued. · ...

  • Only for registered members Montreal Full time

    As team leader you support team management coordinating activities action plans and initiatives coaching guiding assigning tasks regularly monitoring progress. · ...

  • Only for registered members Montreal Full time

    As a team leader you provide management support for the team coordinating technical activities action plans and initiatives coaching guiding a team composed primarily of technical support employees assigning tasks monitoring progress supporting employee engagement creating positi ...

  • Only for registered members Montreal Full time

    As team leader you provide management support for the team. · ...

  • Only for registered members Montreal Full time

    +Temporary position for 6 months. · +As team leader you support team management coordinating activities plans initiatives coaching guiding tasks monitoring progress supporting talent development employee engagement creating positive motivating work environment valuing everyone co ...

  • Only for registered members Montreal Full time

    As team leader you support team management coordinating units activities action plans initiatives coach guide team assign tasks regularly monitor progress develop talent employee engagement positive motivating work environment everyone contribution valued. · ...

  • Only for registered members Montreal Full time

    As practice leader you support your unit's manager by providing subject matter expertise to practitioners. · ...

  • Only for registered members Montreal Full time

    As practice leader you support your unit's manager by providing subject matter expertise to practitioners. You coordinate and mentor a group of highly experienced professionals and assist with management activities. · ...

  • Only for registered members Montreal Full time

    You support team management by coordinating activities and initiatives. You coach professionals, assign tasks, monitor progress. · Identify strategic directions. · Determine unit service offer. · Meet targets on time and budget. · ...

  • Only for registered members Montreal Full time

    We are seeking a Team Leader to support team management and expertise support in our organization. · ...

Jobs
>
Brossard