Customer Services Administrator - Burnaby, Canada - Edomey Janitorial & Building Services Ltd.
2 weeks ago
Description
Job Title:
Service Administrator:
-
Status: Full-time, permanent (between Monday to Friday)
We are looking for a high-energy Service (Office) Administrator to keep us organized, fueled, and running like a well-oiled machine.
Your can-do attitude ensures you're always up for the challenge and are able to spot problems and solve them before they rise to the surface.
If you are:
Service Oriented, Innovative, Passionate, Adaptable to change and committed to developing your skills and abilities, we want to hear from you
1. PRIMARY RESPONSIBILITIES
- Receive and route company phone calls, messages, faxes
- Receive and direct visitors in a friendly, professional manner
- Handle customer complaints and inquiries (external and internal)
- Create various reports for management
- Prepare and ensure delivery of outgoing mail as needed
- Various document preparation and general filing as required both electronic & hard copy
- Assist in the maintenance of office equipment and office consumables, managing external vendors
- Work on ensuring all data entry for key reports is done in a timely and accurate basis
- Booking travel
- Supports multiple departments in a variety of projects as requested
- Generate compliance reports and compliance followups for the Service Manager
- Coordinate and track GPS hours for field staff
- Other administrative tasks and projects as required
2. QUALIFICATIONS
- Preferably 35 years' experience in office administration
- Experience dispatching or on a switchboard
- Multitasker
- Ability to work independently
- Strong sense of judgment
- Excellent typing and data entry skills
- Experience in a fast paced work environment
What We Offer:
- Opportunities for career progression & development
- A competitive salary & benefits program
3. About EDOMEY
EDOMEY has grown to become one of Canada's leading janitorial and building maintenance service providers to over 150 distinct facilities across Canada.
With a history spanning over 16 years, EDOMEY has been at the forefront of various innovative industry approaches and concepts.
EDOMEY 's brand promise of "Reflecting Excellence" distinguish it from others. We aspire to always be the best, by delivering on our promises and exceeding our clients and employees' expectations.Req #38
Salary:
From $38,111.88 per year
Benefits:
- Onsite parking
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Work Location:
In person
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