Customer Care Representative - Quebec - Cgl Cohesion Global Logistics Llc

    Cgl Cohesion Global Logistics Llc
    Cgl Cohesion Global Logistics Llc Quebec

    1 week ago

    Description
    • Collaborating with the sales team to acquire and retain customers.
    • Building and maintaining strong customer relationships.
    • Conducting regular follow-up calls to provide updated pricing quotes.
    • Following up on sales leads to drive new business opportunities.
    • Promoting the company's products and services actively and consistently.
    • Assisting in enhancing the company's sales programs, products, and services.
    • Responding to customer inquiries regarding supply chain solutions.
    • Documenting and resolving customer complaints, or escalating them to the appropriate department as needed.
    • Updating and maintaining detailed customer profiles.
    • Generating timely and informative reports on sales calls for management using the company's CMS software.

    Qualifications

    • Excellent communication skills to interact effectively with customers and team members.
    • Strong persuasive abilities and a results‑driven approach to achieving goals.
    • Enthusiastic and motivated to exceed expectations.
    • Proven ability to use efficient prospecting methods for developing clientele.
    • Strong organizational skills to manage tasks and priorities effectively.
    • Proficiency in Windows‑based programs, including Lotus Notes, Excel, Word, PowerPoint, and CMS (Customer Management System).
    • A willingness to learn and grow within this role and the company.

    Application Procedure

    This position offers a career path with many opportunities in an ever‑growing company within a thriving global industry. Qualified candidates should forward their C.V. along with a cover letter to:

    Human Resources


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