- Collaborating with the sales team to acquire and retain customers.
- Building and maintaining strong customer relationships.
- Conducting regular follow-up calls to provide updated pricing quotes.
- Following up on sales leads to drive new business opportunities.
- Promoting the company's products and services actively and consistently.
- Assisting in enhancing the company's sales programs, products, and services.
- Responding to customer inquiries regarding supply chain solutions.
- Documenting and resolving customer complaints, or escalating them to the appropriate department as needed.
- Updating and maintaining detailed customer profiles.
- Generating timely and informative reports on sales calls for management using the company's CMS software.
- Excellent communication skills to interact effectively with customers and team members.
- Strong persuasive abilities and a results‑driven approach to achieving goals.
- Enthusiastic and motivated to exceed expectations.
- Proven ability to use efficient prospecting methods for developing clientele.
- Strong organizational skills to manage tasks and priorities effectively.
- Proficiency in Windows‑based programs, including Lotus Notes, Excel, Word, PowerPoint, and CMS (Customer Management System).
- A willingness to learn and grow within this role and the company.
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Customer Care Representative - Quebec - Cgl Cohesion Global Logistics Llc
1 week ago
Description
Qualifications
Application Procedure
This position offers a career path with many opportunities in an ever‑growing company within a thriving global industry. Qualified candidates should forward their C.V. along with a cover letter to:
Human Resources
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Territory Manager
Only for registered members Quebec City, QC
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Business Development Representative
Only for registered members Quebec
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Bilingual Customer Service Representative
Only for registered members Quebec
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Technicien de service
Only for registered members Quebec
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Eastern Canada Sales Representative
Only for registered members Quebec City, QC
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Field Support Representative
Only for registered members Québec, Quebec
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Chauffeur-livreur à temps plein
Full time Only for registered members Québec City, QC
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Représentant(e) du service à la clientèle
Only for registered members Quebec
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Représentant(e) du service à la clientèle
Only for registered members Quebec
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Représentant(e) du service à la clientèle
Only for registered members Québec, Quebec
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Représentant·e des ventes
Only for registered members Quebec
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Field Support Representative
Full time Only for registered members Quebec
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Coordonnateur de projet
Only for registered members Greater Quebec City Metropolitan Area
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Représentant(e) des services techniques à domicile
Only for registered members Quebec
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Représentant(e) des services techniques à domicile
Only for registered members Quebec
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Field Engineer
Only for registered members Quebec City, QC
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Customer Service Representative
Only for registered members Québec, Quebec
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Field Engineer
Full time Only for registered members Quebec
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Site Coordinator – Civil
Only for registered members Quebec City, QC
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Customer Service Representative
Only for registered members Quebec
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Sales and Partnership Development Supervisor
Only for registered members Quebec