Inside Sales Representative - Burlington, Canada - EarthFresh
Description
OBJECTIVE
Reporting to the Inside Sales Manager, the Inside Sales Representative will support the sales team by preparing and entering sales and purchase orders, monitoring product inventory levels while working closely with the Logistics, Production and Shipping/Receiving Departments.
QUALIFICATIONS
Education:
- High School Diploma
- Postsecondary education in a related field of study is preferred
Experience & Skills:
- Minimum 13 years of Inside Sales / Customer Service experience (experience within the produce industry is an asset)
- Excellent organizational and problem solving skills with ability to prioritize
- Ability to multitask and work within a fastpaced environment
- Strong level of attention to detail and accuracy
- Strong communication skills (verbal and written)
- Ability to work independently and with initiative
- Proficient in Word, Excel, Outlook; working knowledge of Famous and EDI would be considered an asset
PRINCIPAL RESPONSIBILITIES
- Prepare and enter sales orders and purchase orders.
- Track inventory to ensure that adequate levels of product exist at all times.
- Work closely with sales team and /or logistics to ensure that adequate product is delivered ontime.
- Work closely with the Shipping/Receiving department to ensure that product is received and dispatched properly.
- Communicate with customer on order status/changes/discrepancies.
- Respond to and troubleshoot lastminute changes and communicate to Production Department for scheduling purposes.
- Participate in weekend rotation coverage (as required).
- Other duties as required by the Inside Sales Manager.
Job Types:
Full-time, Permanent
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Experience:
- inside sales: 2 years (required)
- customer service: 2 years (required)
Work Location:
Hybrid remote in Burlington, ON
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