Restaurant Server - Richmond, Canada - Vancouver Airport Marriott Hotel
Description
Responsibilities
- Greets guests with enthusiasm while adhering to Serving It Right practices at all times
- Makes recommendations for guests regarding menu options and promotes beverages and feature menus as per Marriott brand standards
- Ensures all orders are entered in Micros accurately, noting any substitutions, requests or allergies
- Performs quality check with guests within 5 minutes of serving food
- Responsible for cash float, credit and debit handling with the utmost care and integrity
- Takes orders and payment for guests who opt for takeout
- Prepares restaurant for subsequent meal service
- Takes ownership of guest complaints, finding creative ways to resolve guest matters
- Supports the team and performs other tasks assigned by management
Requirements
:
- Working knowledge of food, wine, spirits and craft beer.
Ability to work mornings, evenings, all-day weekends, mid-day, stat holidays, as needed. Full-time status means open to work any shift.
:
- Mature and polished personal presentation.
- 2 years previous serving or hosting in casual/fine dining establishment.
- Can work effectively with others in a team.
- Must be able to work with mínimal supervision and have strong initiative.
- An outgoing, trustworthy personality.
- Micros or a similar POS System experience a big asset.
- Organized and can work well under pressure
- Excellent Guest Relations skills.
Pay:
$19.21-$21.00 per hour
Benefits
:
- Company events
- Dental care
- Extended health care
- Life insurance
- Onsite parking
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- Evening shift
- Every Weekend
- Morning shift
Experience
:
- Restaurant experience: 2 years (preferred)
Work Location:
In person
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