Parts Advisor - Vancouver, Canada - Brian Jessel BMW / Pre - Owned

Brian Jessel BMW / Pre - Owned

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Parts Advisor - Brian Jessel BMW

Department:
Parts

Reports To:
Parts Manager

Status:
Full-time, Permanent role with bonus and Company Benefits.

Location: 1515 Boundary Road, Vancouver, BC V5K 5C4

About Our Organization:

Brian Jessel BMW has been the leading BMW dealership serving the Lower Mainland for over 36 years, since 1986. As the leading BMW dealership across Canada, we believe our people determine our company's success.

We pride ourselves on providing first-class service and a unique BMW purchasing experience to our clients. We carry forward our winning business formula to build and empower our team of 200 talented individuals.

Together at Brian Jessel BMW, we promote:

A Respectful and professional environment
Supportive and collaborative teams
Personal & career growth, as well as development opportunities

We continue to foster an environment of growth and success through regular assessments of our client's experience and our employee's engagement.

Work with us, Drive with us, and be a part of our Winning Team

Summary of Position:

The Parts Advisor contributes to the operational efficiency of the Parts Department by providing prompt, accurate information and assistance to internal, retail, and wholesale customers.

The Parts Advisor will also actively promote the sale of parts and accessories and ensure a consistent flow of parts to our customers.

This includes, but is not limited to, the following:

Accountabilities & Responsibilities:

Accept payment online and instore; provide a summary of the order and terms of sale
Review and prepare parts required for service appointments and instore pickup
Communicate method of shipping, estimated time of arrival, and order delays
Proactively review SORs and update order details
Examine returned items for a refund, exchange, and warranty; record data into DMS and other recordingkeeping systems
Procure supplies for internal clients
Effectively complete assigned tasks, organize workload, and complete role certification training and requirements
Fulfill different parts advisor roles and duties
Maintain an organized workstation and participate in the housekeeping tasks
Other related duties as assigned by management

Required Skills and Specifications:

Minimum 2 years as a Parts Advisor
Automotive postsecondary education is an asset
Knowledge related to automotive spare parts, accessory sales, vehicle repairs, inventory, and client account management
Selfmotivated, team player, highlevel attention to detail and problem solving, and can exceed customer expectation
Excellent verbal and written communication skills, and the ability to follow instructions
Experience with Reynolds Ignite and Microsoft Office
Driver's license and clean driver's abstract
Able to lift and carry 40 lbs

Work Environment:

8:30 am 5:00 pm Monday Friday
8:30 am 5:00 pm Tuesday Saturday
Extra hours may be required to cover staff vacations

Other important links:

We are very active on other social media platforms and take pride in sharing all our accomplishments, market presence and corporate social responsibilities.

Our employees and other stakeholders are integral parts of our Winning Team