Restaurant Manager - Toronto, Canada - Fusaro's

Description

• Oversee daily operations of the restaurant, including food production, service, and customer satisfaction.
• Manage and supervise restaurant staff, including hiring, training, and scheduling.
• Ensure compliance with health and safety regulations in food handling and preparation.
• Monitor inventory levels and order supplies as needed.
• Develop and implement strategies to increase restaurant sales and profitability.
• Handle customer inquiries, complaints, and resolve any issues that may arise.
• Collaborate with the kitchen staff to create and update menu items.
• Coordinate with catering team for special events or banquets.
• Maintain a clean and organized restaurant environment.

• Previous experience in a restaurant management role (34 years).
• Strong knowledge of food service industry standards and practices.
• Excellent leadership and team management skills.
• Ability to multitask and prioritize tasks in a fastpaced environment.
• Exceptional customer service skills.
• Knowledge of food handling and safety regulations.
• Proficient in shift management and scheduling.
• Strong problemsolving abilities.

• Demonstrated leadership skills and experience in managing staff, providing training, and fostering a positive and safe work environment
• Professional and personable; exceptional customer relations skills
• Strong computer, attentiontodetail and organizational skills
• Demonstrable understanding of and experience in preparing budgets and schedules
• Experience with Inventory management and scheduling software
• Customerservice excellence with 5+ years in customerfacing roles
• Understanding of POS systems (experience with Touch Bistro and Third Party delivery are ideal)
• Knowledge of safety, sanitation and food handling procedures

• Demonstrated creativity, flexibility and comfort working with diverse stakeholders
• Exceptional interpersonal skills including strong written and verbal communication skills
• Strong public speaking skills and ability to craft and lead presentations
• Ability to conduct one's self calmly and effectively under pressure
• Solutions and detailoriented individual with a high degree of professionalism
• Management of multiple projects and deadlines; enjoys a fastpaced environment and varied responsibilities
• High energy, personable and teamoriented collaborator
• Enjoys a leadership role and motivating teams and seeks new demanding challenges
• Passionate about food, restaurants and customer service
• Computer literacy and comfortable operating PCs and POS systems
• Proficient in Google Apps, Excel, Word, Outlook and PowerPoint.

• 10 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift

• AEC / DEP or Skilled Trade Certificate (preferred)

• Hospitality: 3 years (preferred)

• English (required)

• Toronto, ON M5V 2L7 (required)