Window and Door Service Coordinator - Woodbridge, Canada - Vinylguard Window & Door Systems Ltd.

Description

Job Title:
Service Coordinator


Duties:

• Coordinate and schedule service appointments for clients
• Communicate with clients to gather necessary information and understand their service needs
• Assign service technicians to appointments based on availability and skillset
• Monitor and track service requests to ensure timely completion
• Maintain accurate records of service activities, including client information, appointment details, and technician assignments
• Collaborate with other departments to resolve any issues or concerns related to service delivery
• Provide exceptional customer service by addressing client inquiries and concerns promptly and professionally
• Assist in the preparation of service reports and documentation as needed

Experience:

• Previous experience in a customer service or administrative role is preferred
• Previous experience in Window and Door customer service ideal
• Strong organizational skills with the ability to prioritize tasks effectively
• Excellent communication skills, both verbal and written
• Ability to work well in a fastpaced environment and handle multiple tasks simultaneously
• Detailoriented with a focus on accuracy and attention to detail
• Ability to work independently as well as part of a team

We offer competitive compensation, including benefits such as health insurance and paid time off. Join our team of dedicated professionals and make a difference in the lives of our clients.


Job Types:
Full-time, Permanent


Salary:
$17.00-$23.94 per hour


Benefits:

• Casual dress
• Dental care
• Extended health care
• Onsite parking
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Woodbridge, ON L4H 4J8: reliably commute or plan to relocate before starting work (required)

Experience:

Service Coordinator: 1 year (required)


Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location:
In person