Billing Specialist - Mississauga, Canada - PointClickCare

PointClickCare

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

For more than 20 years, PointClickCare has been the backbone of senior care.

We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.

With Collective Medical & Audacious Inquiry, we've become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient's journey.

For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.

Position Location:

Hybrid from our Mississauga office

Position Summary:

Reporting to the Billing Manager, the Billing Specialist is responsible for managing invoice generation and delivery, address billing issues and queries, develops and completes data quality checks, investigates invoice discrepancies and revenue leakages, create reports to address both customer, management and interdepartment requests as needed, and identifies opportunities to enhance the billing process. The Billing Specialist will be the point person who will help ensure invoice generation is complete and accurate and invoice delivery is done in a timely manner.

Key Responsibilities:

Manually submits for billing professional services sales orders and billable time/travel charges
Generates manual invoices and corrects invoices as needed.
Completes regular data error checks and reconciliation reports to address actual and potential billing discrepancies
Performs invoice review and validation of our census, partners and other nonstandard billing category to ensure accuracy and collaborates with both internal and external stakeholders to resolve any discrepancies.
Performs data checks and template clean up to prepare invoices for delivery to 3rd party print vendor and generates monthly report
Documents and communicates to manager & senior staff any systemrelated issues/bugs as well as recommends system enhancements to improve efficiency and productivity
Submits cases to Account Services team to request billing review and changes to customer subscriptions and to Enterprise Application team for assistance on billing issues as well as enhancement requests
Documents new processes and updates existing procedure manuals
Address billing request and inquiry from other staff within and outside the department
Collaborates with team members and other cross functional groups to ensure timely and accurate billing
Performs other relevant functions that maybe assigned from time to time.

Required Experience:

Degree/diploma in Accounting, Finance or Business an asset but equivalent experience will be considered
Direct billing experience with large and complex organizations with demanding requests will be an asset
High attention to detail and problemsolving skills
Strong MS Office skills with Intermediate to Advance proficiency in Microsoft Excel i.e. formulas, pivot tables, lookup functionality.
Willingness to work outside of regular business hours to support strategic initiatives and month end processes
Excellent organizational and people skills
Initiativetaker, proactive with positive attitude and great work ethic
Excellent oral and written communication skills
Exemplary team player who can build solid internal working relationships through influence and collaboration.
Strong sense of urgency with the ability to handle multiple priorities simultaneously.

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