Medical Office Assistant - North York, Canada - Celine Yeung Medicine Professional Corporation

Description

• Cover letter
• Curriculum vitae
• 2 reference letters
• Virtual interview

• Reception:_
• Greets and directs patients, visitors, and staff to the appropriate personnel and/or room, providing assistance as required (e.g. putting patients in exam rooms)
• Registers patients on arrival in the office clinic
• Explains hospital or clinic policies and procedures as needed
• Prioritizes and relays messages to staff or paHents as required.
• Maintains workspace in a neat and orderly fashion
• New Referrals Processing and

• Generate and maintain patient charts on the electronic medical record system, ensuring referrals, lab results, diagnostic imaging results, receipts/invoices, and any patientrelated information are all stored within the patient's specific electronic medical record
• Enter and update patient appointments in a timely, efficient manner
• Provide patients with intake questionnaires (height, weight, past medical and surgical history, medications, family history, allergies, smoking status)
• Maintaining strict patient confidentiality, providing information only to patients or to external providers who are within the patient's circle of care
• Ensuring patients discharged from clinic have an appropriate followup appointment date and time that is updated on their charts
• Patient Administrative Services:_
• Book new and followup appointments at the office clinic, Fracture Clinic, Minors and OR, including cancelling or rescheduling visits as needed
• Preparing clinic rooms in between patient visits (e.g. cleaning tables or equipment)
• Notifies appropriate personnel of cancellations or other new information in a timely, accurate manner
• Explain visit preparation (office clinic, minors, fracture clinic, OR) to patients
• Arranging and explaining preoperative processes and preparation (preop clinic appointments, day of surgery process, etc.)
• Providing patients with their followup appointments
• Liaises with hospital departments or external healthcare facilities to book or cancel diagnostic tests or appointments.
• Prepares and orders day sheets/clinic lists that optimizes clinic flow
• Ensure patient information (e.g. referrals/consults) are uptodate for the physician to review before clinics
• Requests and maintains office/medical supply inventory as required. May be required to stock unit carts and/or supply areas
• Electronic Medical Record Setup_
• Creating appointment templates (office clinic, minors, OR)
• Establishing family medicine and specialist referral base
• Efiling patient intake questionnaires
• Training new employees on how to use Accuro or Telus, PowerChart, Novari
• Knowledge, Ability, and Skill Requirements_
• Education_
• College with Medical Office Administration OR executive administrative assistant OR office administration OR related diploma
• Prefer one year of work experience OR inclinic placement experiences through your diploma program along with relevant education.
• We will consider applicants who are nearing completion (graduating Spring 2024)
• Skill & Ability_
• Medical office experience preferred
• Strong computer skills with ability to use in Microsoft Word, Excel Spreadsheet, Google Sheets, Google Calendar, and preferably
• Strong computer skills with experience electronic medical record systems (preferably

• Skill in using a computer, copier, fax machine, scanner, and phone system
• Knowledge of grammar, spelling, and punctuaHon
• Knowledge of medical terminology
• Ability to read, understand, and follow oral/written instructions
• Ability to establish and maintain effective working relationships with patients, other employees, and the public
• Nontechnical_
• Professional personality and appearance
• Warm, caring, personable, kind, friendly personality, providing excellent patient experience at all times
• Ability to manage time well, multitask, problemsolve, think criHcally
• Accountable, reliable, and honest
• High level of ethics and integrity
• Available
• Exceptional planning organizational skills
• Strong verbal and wricen communicaHon skills
• Ability to work as a team player
• Efficient, proactive, takes initiative
• Teachable, receptive to learning or responds well to feedback, improving their expertise in the medical office
• Expected to engage in teaching or training other newly hired staff as needed

• Secondary School (preferred)

• Medical office: 1 year (preferred)