User Support Technician - Ajax, Canada - OMEGA TECHSOURCE INC.

OMEGA TECHSOURCE INC.
OMEGA TECHSOURCE INC.
Verified Company
Ajax, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Education:
College/CEGEP

  • Experience: 7 months to less than 1 year

Tasks:


  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Webserver backup and recovery operations
  • Troubleshoot and resolve technical problems
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
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