Administrative Assistant - London, Canada - Orzech Heating and Cooling

Description

We are looking for a reliable Administrative Assistant to do customer quotes, invoices, scheduling, various office tasks and help other departments as needed.

You will act as a communication point for customers and technicians to schedule service calls.

The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.


Responsibilities:

• Invoicing customers
• Receive emergency and nonemergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Enter data in computer system and maintain logs and records of calls, activities and other information

Requirements:

• Proven experience as dispatcher or relevant position
• Techsavvy with knowledge of relevant methods
• HVAC Experience a bonus
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma

Job Types:
Full-time, Permanent


Salary:
$22.00-$24.00 per hour


Benefits:

• Dental care
• Extended health care
• Life insurance
• RRSP match

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location:
One location