Quality Assurance Supervisor - Richmond, BC VB C
4 hours ago
Job description
Seeking an experienced Quality Assurance Supervisor interested in being part of a fast paced, high pressure work environment. CLS Catering Services (part of LSG Sky Chef & Cathay Pacific) offers you the opportunity to be part of the inner workings of an exciting industry in a diverse and dynamic environment.
Job Description
Reporting to the Quality Assurance and Compliance Manager, the Quality Assurance Supervisor is primarily responsible to ensure that the facility meets HACCP, Health Canada Regulations and Food Safety requirements. Maintain standards in sanitation and food quality to successfully meet customer and third party audits.
Job Duties:
- Maintain documentation pertaining to HACCP CCP's and verify CCP checklists.
- Identify procedures/processes relative to HACCP and provide recommendations as necessary to ensure compliance
- Ensure the FSMS (Food Safety Management System) is maintained and updated.
- Ensure relevant training and competencies for the food safety team.
- Supervise maintenance cleaning teams
- Monitor cooler temperature records; date code expiry dates
- Prepare corrective action plans for third party audits
- Conduct hygiene and housekeeping training for both new hires and recurrent training for existing staff. Ensure training sessions are fully documented and recorded.
- Review customer complaints and establish corrective action plans
- Ensure all scales are calibrated and in good working order
- Establish and monitor adequate pest control program; review for effectiveness and additional controls as necessary
- Maintain inventory of cleaning equipment and supplies
- Conduct Chef's table review on a monthly basis
- Provide written policy/procedure on standard operating procedures and maintain documented processes for quality audits. Perform training as appropriate.
Skills and Abilities Required:
- University degree in Food Science, Food Technology, Nutrition or relevant discipline.
- Minimum five (5) years of direct work experience with QA systems, regulations, guidelines, and associated standards (knowledge and practical experience on HACCP and BRC or FSSC2200 is a must).
- Experience in high volume environment required (e.g. airline catering, cruise ships, hotels).
- Direct knowledge of QA methodologies.
- Must possess excellent communication skills for liaising and communicating with vendors, customers, and internal departments.
- Practical experience with risk management, product testing, capability studies and control plans.
- Training and knowledge of Lean Manufacturing are desirable.
- Highly motivated and self-directed.
- Capable of multi-tasking, and able to work with minimal supervision.
- Extremely detail-oriented and analytical thinker.
- Able to interface directly with cross-functional teams.
- Able to create and review technical documentation, including project plans, test procedures, and design documents.
- Able to develop, review, and maintain metrics and quality audits.
- Strong problem identification and problem resolution skills.
- High level of proficiency with Microsoft Office productivity suite.
- A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
- Able to build and maintain lasting relationships with other departments, key business partners, and government agencies.
- Strong work ethic and positive team attitude.
In return, we offer an excellent compensation program including a competitive salary and benefits package. Please note that all employment is contingent upon the selected candidate's successful clearance of all compliance requirements such as a clear medical and criminal record.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $58,000.00-$65,000.00 per year
Benefits:
- Company pension
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person