Travel Group Planning and Sales Coordinator - Etobicoke, Canada - Jonview

Jonview

Verified Company

Etobicoke, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

VALUES:

WE WORK AS A TEAM with openness to the ideas and expectations of our colleagues, our customers, and our client and supplier partners with a commitment to each other.

WE ARE PROFESSIONALS on a constant quest for excellence, tackling challenges methodically, efficiently, and with integrity.

WE GO BEYOND our responsibilities to our customers, our colleagues, society, and the environment.

DESCRIPTION
The incumbent will be responsible for building group travel itineraries for tour operators globally per assigned markets and accounts.

The Group Planning & Sales Coordinator will be communicating with tour operator clients during the travel planning stage, calculating pricing, and creating proposals.

RESPONSIBILITIES

Contact Tour Operator clients to confirm the reception of the group travel request and the quality of their needs.
Develop travel itineraries by researching and verifying tourist products to include within the program.
Create quotations via our inhouse system and ensure the accuracy of all data.
Prepare and send sales proposals to clients (design itineraries, write texts, calculate estimates)
Contact suppliers as needed (availability request, rates, reservation policies)
Adjust programs and quotations as needed in order to close sales.
Work closely with the Buying Team to meet each clients' needs.
Ensure compliance with each supplier's terms and conditions in order to create the group booking agreement.
Complete and assemble files in view of their operation
Work closely with the Operation team to facilitate the transition of the file with regards to the client needs.
Relevant education in tourism and 23 years of experience in the tourism industry, more particularly in a receptive.
Very good Knowledge of Canadian and USA tourist destinations
Excellent computer skills (Windows environment, Word, Excel)
Verbal and written communication skills in English with internal and external clients and customer service skills.
Mastery of the French language is required (both oral and written). Knowledge of a 3rd language (Spanish / Italian / German / Dutch) is an asset.
Strong mathematical skills.
Great sense of organization, autonomy, ability to work under pressure and meet tight deadlines
Ability to work in a team environment, meticulousness and attention to detail.