Customer Experience Advocate - Toronto, Canada - Gyro Group
Description
To ensure optimum customer service, we're hiring aCustomer Service Advocate to work one-on-one with our clients.
Your job will consist of greeting clients, completing a walk around of the vehicle, preparing service estimates, administration function, documenting correspondence.
We offer in-house training and support as well as competitive compensation.The Customer Experience Advocate is responsible for delivering a positive client experience while the client's vehicle is in service. The advocate will ensure that Gyro's procedures are followed and executed with excellence.
Gyro's Higher Objective - is to create a true team, make our operations a great place to work, give staff opportunities for learning, growth and advancement.
Responsibilities and Duties
- Greeting and Welcome clients
- Walk around of client vehicle
- Preparing vehicle estimates
- Administration
Personality Traits
- High Energy
- Commitment to excellence
- Good personal skills
- Self starter
- Team Player
Job Types:
Full-time, Permanent
Salary:
$18.00-$22.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental pay types:
- Bonus pay
Experience:
- Automotive: 1 year (required)
- Customer service: 3 years (required)
- Hospitality: 2 years (required)
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