Dispatch Supervisor - Ajax, Canada - Trans4 Group Ltd

Trans4 Group Ltd

Verified Company

Ajax, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

As a
Dispatch Supervisor you will be responsible for the overall operation of the office. You will be responsible for the scheduling of appointments, and the coordination of all appointments for Trans4 Group Ltd. You will also be responsible for communicating with clients, vendors, and drivers in the office.

You will be responsible for managing all client queries, and assisting in any issues that may arise during the day.

Duties and Responsibilities:

Plan and oversee driver deliveries and pickups.
Cultivate strong inperson relationships with the Customer and drivers
Work onsite to handle client needs and ensure highest level of customer satisfaction is provided
Act as a liaison between the company and client to ensure high level communication
Ensure compliance to predetermined routes, customer protocols and safety procedures.
Handle emergency pickup and delivery of orders
Troubleshoot and resolve any driver and customer issues.
Relay progress reports to the supervisor in a timely manner
Handle other tasks as assigned by the supervisor.

Qualifications and Skills:

Diploma/ Degree in Supply Chain Management or similar background is preferred
2year minimum experience is preferred
Ability to work in a team environment
Strong written and oral communication skills are essential
Able to multitask and prioritize effectively.
Proficient at working with Microsoft Excel, and has ability to work with other software and GPS technology

Trans4 Group Ltd is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Salary:
$40,000.00-$50,000.00 per year

Benefits: