SRE/DevOps Engineer - Toronto, Ontario
4 weeks ago
Job summary
Born digital UST transforms lives through the power of technology We walk alongside our clients and partners embedding innovation and agility into everything they do We help them create transformative experiences and human-centered solutions for a better world This is a hands-on operational role requiring strong technical skills incident management capabilities and the ability to lead support calls during critical incidents Lead SWAT/bridge calls during incidents coordinate resolution efforts Provide L2/L3 support for Kubernetes Kafka NiFi Apigee Redis and other platform components Perform real-time troubleshooting root cause analysis using observability tools Datadog Splunk Collaborate with Subject Matter Experts while driving incidents to resolution Implement automation solutions reduce MTTR prevent recurring issues Support maintain CI/CD pipelines infrastructure as code Create maintain operational runbooks documentation What You Need years SRE DevOps engineering experience Healthcare domain expertise Experience supporting environments SLA commitments Proven track record handling multiple concurrent incidents priorities Agile Scrum experience required On-call shift work experience preferred Excellent written verbal communication skills Ability articulate technical issues both technical non-technical stakeholders Comfortable leading incident calls providing status updates during outages Compensation can differ depending factors including office location role skill set education level of experience UST provides reasonable range compensation roles hired various markets below Role Location Ontario Compensation Range $86$108 Benefits Full-time regular employees accrue minimum days paid vacation per year receive days paid sick leave each year pro-rated new hires throughout year paid holidays eligible bereavement jury duty Part-time regular temporary employees receive days paid sick leave each year pro-rated new hires throughout year All Canadian employees who work province territory locality more generous than specified here will receive benefit those sick leave laws What We Believe proudly embrace values shaped since day one build culture Humility Humanity Integrity These values inspire us nurture people-first human-centric culture fosters diversity prioritizes sustainable solutions keeps people clients forefront all decisions Humility listen learn empathetic selflessly interactions everyone Humanity business better lives less fortunate ourselves Integrity honor commitments act responsibility relationships An Equal Opportunity Workplace Free Discrimination Harassment At UST strive provide workplace discrimination harassment equal opportunity employer employment decisions based merit business needs Human Rights Policy illustrates stand this value diversity believe competitive advantage Un lieu de travail à égalité des chances sans Discrimination et harcèlement Chez UST nous nous efforçons de fournir un environnement de travail exempt de discrimination et harcèlement Nous sommes employeur garantissant l'égalité des chances décisions en matière d'emploi sont basés sur le mérite besoins entreprise Notre politique en matière droits homme illustre notre position à ce sujet Nous nous engageons respecter emploi équitable pratiques offrent chances égales tous les employés Nous ne faisons pas discriminer permettre harcèlement base race couleur religion handicap genre origine nationale orientation sexuelle identité genre expression âge informations génétiques statut militaire ou tout autre statut légalement protégé Chez UST nous valorisons la diversité pensons qu'un lieu de travail diversifié crée avantage compétitif
Job description
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