Graphics Cqe Co-op - Markham, Canada - AMD

AMD

Verified Company

Markham, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WHAT YOU DO AT AMD CHANGES EVERYTHING
We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world.

Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded.

Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. This is who we are at our best. One Company. One Team.

AMD together we advance_

As a Co-op student, you can make an immediate contribution to AMD's next generation of technology innovations. We have a dynamic, high-energy work environment, filled with expert employees, and unique opportunities for developing your career.

You will have the opportunity to connect with AMD leaders, receive one-on-one mentorship, attend amazing networking events, and much more.

With AMD, you can get hands-on experience that will give you a competitive edge in the workforce.

Location

This is an on-site role as the hiring team will require the student to work in the Markham office (1 and 33 Commerce Valley Dr. East, Markham, Ontario) throughout the entire duration of the co-op work term. COVID-19 protocols are being strictly followed.

Program Term

This role is a 12-month position
May 1, April 26, 2024

About the Department

The Product Line Quality team for AMD Discrete and Data Center Graphic products manage the root cause debug efforts related to customer line reject and field failure units.

Drive resolution of customer quality/reliability excursions and it is a main interface between AMD Customers, business units and AMD Suppliers for Quality and Reliability items.

The Role

The Customer Quality Engineer Co-opLT is responsible for helping to manage quality related issues at the customer and at the customer's production facilities.

What you'll be doing

Data analytics of customer DPPM data, following Pareto methodology, initiating failure analysis and corrective actions as necessary.
Prepare failure analysis reports for customer review
Program-manage the root cause debug efforts related to customer line reject and field failure units

Monitor RMA metrics from their OEM/ODM accounts and in similar fashion to yield management, ensures that RMAs are with acceptable thresholds.

Build relationships within the organization to drive effective decision-making to close Corrective and Preventative Actions across multiple teams (design, platform, product engineering, packaging etc.)
Drive customer inquiries to closure, both at ASIC and board level.
Primary interfaces include failure analysis team and product line quality owner.
Help maintain Quality Management System.

What you'll learn

How to use the key business functions to coordinate root cause investigations.
Industry expectations for customer reporting.

Benefits offered are described:
AMD benefits at a glance.