- Lead and supervise the day-to-day operation of the department to ensure service standards are followed
- Handle guest concerns and react quickly, logging and notifying the proper areas
- Actively participate in daily briefing, daily warm up and department meetings
- Ensure Room Attendants are informed daily about priorities in their section
- Report necessary maintenance items
- Ensure a clean and safe working environment, and actively participate in health and safety initiatives
- Adhere to all hotel environmental policies and initiatives
- Carry out any other tasks as assigned
- Proven ability to successfully lead and motivate colleagues
- Previous supervisory experience in a similar environment will be an asset, with a proven ability to provide professional, friendly and engaging service
- Good computer literacy (experience using Property Manager System preferred, and proficiency in MS Word, Outlook and Excel)
- Self‐motivated, with the ability to make effective decisions
- Demonstrates initiative, and the ability to work with minimal supervision
- Ability to maintain high service levels under pressure
- Physically fit to lift heavy objects repeatedly
- Ability to consistently stand and walk throughout shift
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Housekeeping Supervisor - Lake Louise, Canada - FAIRMONT
Description
Job DescriptionHousekeeping Supervisor
A memorable experience for our guests and colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. As a Housekeeping Supervisor your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a "fun" place to work.
What you will be doing:
Visa Requirements: Applicants must be legally authorized to work in Canada.
APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits
Our Commitment to Diversity & Inclusion:
At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.
Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:
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