Area Manager - Hamilton, Canada - Families 1st

Families 1st

Verified Company

Hamilton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Families 1st has been operating specialized, community homes in Ontario for many years for adult individuals with
complex special needs who are often
dual diagnosed.

We create specialized, individual services that support the independence, inclusion, and dignity of the individuals we service and support.

We are searching for an experienced
Area Manager to provide support and guidance to staff and clients at multiple programs.

Travel between programs is required but all are within the greater Hamilton area.

Qualifications/Experience:

Completion of a relevant 2year college program (SSW, DSW)
Minimum 5 years experience in the field; 2 years supervisory experience
Completion or willingness to complete a Certification in Safe Management Group Crisis Intervention (SMG)
Ability to plan, prioritize, organize and direct staff in a positive manner
Strong English verbal and written communication skills
Ability to use discretion in a fast paced, residential treatment setting
Sound crisis management skills
G-Class driver's license, valid insurance, and a reliable vehicle
Valid First Aid Certificate and CPR level C
Satisfactory vulnerable sector police records check and preemployment medical screening (required prior to commencement of employment)
Basic computer skills
Knowledge of current Quality Assurance legislations (QAM)
Applicants must be fully vaccinated against COVID19

Responsibilities:

Accountable for the daytoday operational of assigned programs, providing leadership, coaching, constructive feedback, direction and support to the staff teams and the supervisors
Attend at the programs and provide a presence in the home to ensure programs are meeting company standards as it relates to administration, client care and the physical plant of the home
Attend parent meetings, sessions with therapists, school conferences etc. as required
Complete spot checks when visiting the homes to ensure plans are being followed by staff on a daily basis and that clients are engaged in meaningful activities
Directly manage Supervisors ensuring effective and appropriate staffing and program delivery at each residence
Ongoing engagement with staff to allow for opportunities for open communication and feedback; invest in the overall well being of the staff teams
Provide ongoing coaching mentoring and support to the Supervisor and to staff when in the home; report staff issues to the Director
Oversee and ensure the timely and accurate documentation, daily reports, logbooks and data sheets, time sheets, payroll records, and attendance records
Ensure programs are operating within the fiscal budget; submit expenditures in a timely manner
Complete various checks/audits in the programs; review reports and identify risk areas or actionable items