Human Resources Business Partner - Winnipeg, Canada - IntouchCX

IntouchCX

Verified Company

Winnipeg, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About IntouchCX
IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions.

For over 20 years, we have been the people and technology behind the world's biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

About the Job
We're looking for a Human Resources Business Partner to join our team for a temporary 1-year contract. The Human Resources Business Partner will be responsible for supporting a variety of HR functions within North America.

As Human Resources Business Partner, You Will

Lead onboarding with all new employees to ensure experience is positive and timely from an organizational and HR perspective
Support US corporate hiring and onboarding
Provide support to the Human Resources Vice President (VP) via a range of tasks related to communications, organization, processes, administration, data entry, and other special projects
Monitor, maintain, and resolve incoming tasks and/or contacts via the Human Resources Service Desk (HRSD) associated with the corporate office
Provide HR policy guidance and interpretation to corporate staff
Review and complete the accommodation process for all Canadian employee accommodation requests
Support the Health & Safety Committee by participation as a guest in quarterly meetings and submission of meeting minutes to the HR Compliance team. Aid in the maintenance of the in office Health & Safety boards
Identify and initiate Human Resources process improvements within our business unit
Responsible for timesensitive and confidential material
Support executive team members in a timely and professional manner
Monitor and handle disciplinary action and labour cases
Maintain HR databases, computer software systems and manual filing systems

Requirements:

As Human Resources Business Partner, You Have

Post-Secondary or Bachelor's Degree in Human Resources, HR Designation achieved or in process (preferred)
A minimum of 35 years of HR experience in a fastpaced environment
Thorough knowledge of employmentrelated laws and regulations
Demonstrated expertise in developing and managing relationships with an ability to listen and maintain patience during difficult situations
Strong project management skills
Effective verbal and written communication skills
Strong analytical, problem solving and decisionmaking skills
Strong interpersonal relations skills; able to deal with people at all levels of the organization
IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics._
Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws._

Benefits
Benefits of Working as a Human Resources Business Partner

Competitive salary ranges from $53,000 to $60,000 CAD (dependent on experience, certifications, and portfolio)
Industryleading medical, vision, and dental benefit plans + paid time off benefits
Amazing career growth opportunities