Service Advisor - Mississauga, Canada - Mississauga Toyota

Mississauga Toyota

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

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Description

Mississauga Toyota is looking for a Service Advisor We are a family owned and operated dealership that has been in business for over 30 years

The Service Advisor is responsible for guiding the guest through the maintenance scheduling process and repair of their vehicle. Our company is looking for a customer centric individual who is passionate about building relationships with our guests.

Responsibilities:

Greet guests as they come in for service inside the drivethru to initiate the repair order process
Review history and current vehicle data with the customer to promote required service and recommendations
Promote monthly service specials
Obtain diagnostics and estimates through communication with technicians
Accurately document guest concerns, initial costs and contact information on the repair order
Keep guests updated with vehicle status
Accurately report diagnostics and estimates to the guest
Document approved repairs and update promise times
Review all written notes and charges on the invoice once repairs are completed and prior to billing
Review and ensure all open RO's are closed as quickly as possible
Cash out guests once their service visit is completed
Perform other duties related to skills and experience as required by management

Requirements:

Experience as a Service Advisor
Thorough understanding of vehicle design and maintenance
Reynolds & Reynolds experience is an asset not a requirement
Strong sales and customer service skills
Strong communication skills
A valid Driver's License, a Clean Drivers Abstract and a Criminal Background Check are required
Ability to work evenings and Saturdays

What Mississauga Toyota Offers:

Factory Training with Toyota University
Inhouse Dealership Training with Management team to enhance your individual performance
Competitive wages
Collaborative environment
Fantastic team atmosphere to develop and grow your career
Free parking on the dealership premises
Employee of the month and employee birthday recognition
Women traditionally deterred from the automotive industry are thriving with us and we encourage you to apply. Our team members are passionate about growth, innovation and collaboration. We are constantly striving to improve and better the dealership and guest experience so that we can better support our guests. If you have a collaborative attitude and growth mindset, you are probably a great fit for our team_
Mississauga Toyota is an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women and aboriginals. We thank you for your interest, however; only those applicants selected for an interview will be contacted._