Assistant Manager - Surrey, Canada - White Spot Restaurants

White Spot Restaurants

Verified Company

Surrey, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

a passion for service and salesmanship with a high degree of guest focus

Day to day shift management. The goal is for the Service Manager to be familiar with all day parts. Primary responsibilities include being a guest first role model, being on the floor at peak times, ensuring appropriate service levels at all times including shoulder periods, assisting where necessary, working with Service team to improve their skills and ensuring marketing and sales opportunities are maximized.
Recruitment, training and development, scheduling, and performance management of Service team members

- "4 walls marketing" to support all company and local store initiatives

Developing and participating in a positive working environment and maintaining open communication between management and team members, and between front of the house and back of the house teams
Ensuring all standards and policies are followed, including those related to safety, food preparation or finishing, timing and cleanliness
Achieving financial targets related to the front of the house, including cheque average, labour cost and productivity goals
Staying current with Business & Brand Health Assessments, and 3rd Party audit requirements, and service standards and programs

Job Requirements/Qualifications:

Previous service experience, supervisory experience preferred in a full service restaurant environment
A demonstrated commitment to guest service
Excellent communication and interpersonal skills
High energy and commitment to excellence and continuous learning
Experience training and developing others
Passion for food and commitment to quality
Ability to create and seize sales opportunities within the restaurant
Must complete ALL Manager and Service Manager LMS, and onthejob training

Must have Valid - Serving it Right, First Aid Level 1 and Food Safe Certificates

Recommended Training: