Passenger Assistance Agent - Vancouver, Canada - GAT
Description
Job Summary
Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the airport.
Responsibilities:
- Assist passengers as needed through arrival and checkin processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
- Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gatechecked bags are made available for loading upon departure and delivery to passengers upon arrival
- Operate equipment to include the jetway, computer keyboards, and carrierspecific reservation/ ticketing software
- Push wheelchairs with wheelchairbound airline passengers through all areas of the airport, including terminal and gate areas
- Assist with their personal needs and lifting bags at least 50 lbs.
- Inspect and verify passenger documentation
- Direct passengers through Customs, Immigration, and Quarantine
Requirements:
- Must be at least 18 years of age
- Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
- Ability to read, speak, and understand the English language.
- Ability to stand for long periods of time
- Able to greet and assist all customers in a prompt, friendly, and courteous manner.
- Perform any reasonable customer service related job duty requested by Company supervision and/or airline customer.
- Must possess good communication skills and a friendly, outgoing personality.
- Pass an extensive post offer preemployment background check, including fingerprinting and a criminal history record check required by federal law
- Must be able to work nights, weekends, and holidays
More jobs from GAT
-
Dispatcher
Toronto, Canada - 5 days ago
-
Transport Driver
Saint-Laurent, Canada - 3 weeks ago
-
Passenger Assistance Agent
Vancouver, Canada - 2 weeks ago
-
Warehouse Agent
Saint-Laurent, Canada - 3 weeks ago
-
Passenger Assistance Agent
Vancouver, Canada - 3 weeks ago
-
Part Time Customer Service Agent
Vancouver, Canada - 3 weeks ago