Support à La Gestion Des Relations - Montréal, Canada - Nuvei

Nuvei

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Voir la version française ci-dessous__

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI

Nuvei (NASDAQ:

NVEI) (

TSX:
NVEI) the Canadian fintech company accelerating the business of clients around the world.

Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services.

Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey

Your Mission

Key responsibilities include, but are not limited to:

Facilitate the successful resolution of pended items and provide statement analysis.
Provide customer service to merchants postboarding for the Nuvei Commerce gateway.
Perform other related duties as assigned by management.

Qualifications include, but are not limited to:

Minimum of 2 years related experience or equivalent.
Customeroriented mindset with an aptitude for fostering positive relationships
Working knowledge of industry product information.
Excellent written and verbal communication skills.
Excellent problem resolution and consultative sales skills.
Ability to work independently and as a member of various teams and committees.
Commitment to excellence and high standards.
Strong organizational, problemsolving, and analytical skills.
Ability to manage priorities and workflow.
Creative, flexible, and innovative team player.
Acute attention to detail.
Strong interpersonal skills.
Ability to deal effectively with a variety of individuals at all organizational levels.
Good judgment with the ability to make timely and sound decisions.
Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Maintains a thorough knowledge of applicable company policies and procedures.
Comfortable on the phone talking to customers.
Proficient with Microsoft Office Suite.

Working Language

English (written and spoken) is the language used 99% of the time, as work colleagues and clientele are both geographically dispersed within and outside of Quebec.
Internal communications between colleagues occur in English or in French, depending on the parties involved. Strategic suppliers are located outside of Quebec.
A basic knowledge of French is required for any position located within Quebec. English is required for this position, as it could report to someone outside of Quebec, and requires frequent out of province communications.

Benefits
Nuvei offers a wide variety of benefits which include:

Medical, Dental, Vision, LTD, Paid Vacation Time, Paid Sick Time.
A Long-Term Incentive Plan that creates an opportunity for all employees to financially benefit from Nuvei's growth.
Up to 2.5 additional days of annual leave per quarter, if Nuvei achieves its quarterly targets.
Hybrid working environment.
Fresh fruit in the office, virtual yoga and meditation classes, as well as other opportunities to get involved in community outreach and employee engagement initiatives.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace.

The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you.
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La version française ci-dessous__

Le monde du traitement des paiements évolue rapidement, et les entreprises recherchent des partenaires loyaux et stratégiques, pour les aider à se développer.

NOUS SOMMES NUVEI

Nuvei (NASDAQ :
NVEI) (

TSX :
NVEI), la société canadienne de fintech qui accélère les activités de ses clients dans le monde entier.

La technologie modulaire, flexible et évolutive de Nuvei permet aux entreprises de premier plan d'accepter les paiements de nouvelle génération, d'offrir toutes les options de paiement et de bénéficier de services d'émission de cartes, de services bancaires et de gestion des risques et des fraudes.

En connectant les entreprises à leurs clients sur plus de 200 marchés, avec une acquisition locale dans 47 marchés, 150 devises et 586 méthodes de paiement alt