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    computer technician - Toronto, Canada - TecDale Group inc.

    TecDale Group inc.
    TecDale Group inc. Toronto, Canada

    3 weeks ago

    Default job background
    Description
    • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
    • Experience: 1 year to less than 2 years
    • Work setting

    • Computer hardware or software retailer/wholesaler
    • Private sector
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Supervise other technical support workers in this group
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Supervision

    • 1 to 2 people
    • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Attention to detail
    • Personal suitability

    • Accurate
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Initiative
    • Judgement
    • Organized
    • Team player
    • Ability to multitask
    • Time management
    • Other benefits

    • Free parking available
    • On-site amenities
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 hours per week


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