Marketing Coordinator - Victoria, Canada - Wellesley of Victoria
2 weeks ago
Description
SUMMARY OF POSITION:
Reporting to the General Manager and/or designate, the Marketing Assistant will conduct all duties in a manner which promotes a high standard of customer service and professionalism at the facility.
Central responsibilities as a Marketing Assistant will be to provide tours to customers, assist the Marketing Manager with events and other marketing related duties.
RESPONSIBILITIES:
Include but not limited to;
- Assists with evaluation of marketing initiatives.
- Provides tours of suites to customers (walkins or appointments).
- Assists with planning of various business development and client events, including leading on maintenance of client database.
- Maintains an awareness of current events & best practices for the areas of responsibility.
- Assists with screening and qualifying phone calls from prospective customers.
- Establishes and maintains processes to effectively fulfill role responsibilities.
- Acts on behalf of the Marketing Manager in their absence.
- Required to work positively and collaboratively with all team members and supervisors.
- Perform other duties as assigned.
Qualifications:
- Grade 12 education.
- One (1) year previous marketing, sales, customer service or administrative experience and/or an equivalent combination of education, training or experience.
- Proficient with Microsoft Excel and Word.
- Ability to read, write and speak English proficiently and understand verbal and written instructions.
- Customer service oriented; interest in working with seniors.
- All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
Skills and Abilities:
- Ability to plan, organize and prioritize.
- Knowledge of general office procedures.
- Ability to multitask as well as thrive and make decisions in a fast paced environment.
- Ability to work independently and in cooperation with others.
- Ability to demonstrate tact, diplomacy, empathy and patience in providing quality services to residents.
- Creative thinker and excellent interpersonal skills.
- Ability to interact professionally with all levels of business personnel and build strong working relationships.
- West Coast Seniors Housing Management _is an equal opportunity employer._
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