Front Desk Agent - Swift Current, Canada - Caravel Motel
Caravel Motel
Swift Current, Canada
Verified Company
3 weeks ago
Description
Education:
Secondary (high) school graduation certificate
- Experience: 1 to less than 7 months
Work setting:
- Hospitality industry
- Staff accommodation available
- Hotel, motel, resort
- Willing to relocate
Tasks:
- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Standing for extended periods
Personal suitability:
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
Screening questions:
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
Other benefits:
- Paid time off (volunteering or personal days)
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week