Front Desk Agent - Swift Current, Canada - Caravel Motel

Caravel Motel
Caravel Motel
Verified Company
Swift Current, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description

Education:
Secondary (high) school graduation certificate

  • Experience: 1 to less than 7 months
- or equivalent experience


Work setting:


  • Hospitality industry
  • Staff accommodation available
  • Hotel, motel, resort
  • Willing to relocate

Tasks:


  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Work conditions and physical capabilities:


  • Attention to detail
  • Fastpaced environment
  • Standing for extended periods

Personal suitability:


  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player

Screening questions:


  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?

Other benefits:


  • Paid time off (volunteering or personal days)
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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