Accessibility Consultant - Toronto, Canada - CIBC

CIBC
CIBC
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description
We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.

Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit


Job Description:

What You'll Be Doing

At CIBC we enable the work environment most optimal for you to thrive in your role.

To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed


Standards focused - Your inspiration for solutions will come from existing standards (WCAG), Adobe Experience Manager, existing mobile apps (from Apple or Google) and you'll have knowledge of disabilities and assistive technologies.


Client Focused - You have the desire to be first in class from an accessibility perspective to deepen our clients' relationships.

You drive the client experience by encouraging employees to quickly resolve client complaints, escalating when necessary, and managing complex issues.

This will empower our clients to utilize our digital channels, free of barriers.


Team player - You actively recognize the contributions of the working team to foster a positive, collaborative and productive working environment where creative solutions and mutually beneficial compromises can be made that put the client needs at the forefront.

You influence and coach agile team members and help them identify opportunities to broaden their scope of accessibility knowledge and considerations.

Who You Are

You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

You engage with your heart and mind. You care about people and understand different perspectives.

You listen and learn from the experiences of others and ensure solutions meet our accessibility guidelines and client needs while delivering solutions agreeable to all stakeholders.

You're an Accessibility Professional.

You are and remain up-to-date with accessibility compliance guidelines including WCAG 2.0, 2.1, AODA, ARIA, W3C, screen readers (JAWS, NVDA, Talkback, VoiceOver).

What CIBC Offers

At CIBC, our people are our greatest asset.

You'll become part of a diverse community that acknowledges everyone's unique talents, and empowers teams to do what's right for the client, and to do it well.


As part of our team, you will:

Thrive:
Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home

Connect:
Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity

Develop:
Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training

Prosper:
Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

What you need to know

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.


What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Toronto-81 Bay, 23rd Floor

Employment Type

Regular

Weekly Hours

37.5


Skills:

Accessibility, Accessibility Compliance, Accessibility Standards, Client Relationship, Content Management, Design, Leading Project Teams, Management Strategies

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