Guest Services - Langley, Canada - Sabai Thai Spa Inc

Sabai Thai Spa Inc
Sabai Thai Spa Inc
Verified Company
Langley, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Job Type:
-
Part-Time (on Saturday and Sunday only)
We are an upscale Day Spa with multiple locations that has been operating for 10+ years. We are looking for a talented Spa Coordinator to add to our Langley team. We would like you to join our growing team of 100+ staff over 7 locations


Requirements:


  • Minimum 2 years of experience in customer service field
  • Verbal and written communication skills to interact clearly with customers, vendors and other employees
  • Time management skills to prioritize and complete a side variety of tasks throughout the day
  • Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive

What we offer you

  • Compensation is based on individual performance 2 week vacation pay after one year of employment
  • Statutory holidays, or stat pay in lieu.
  • Commissions are offered on retail sales
  • Group bonus available if the target is met
  • Benefits for Full-Time employees (After 6 months employed)
  • Staff discounts on services and retail, Special friends and family rates

Spa Coordinator tasks will include but are not limited to:

  • Being the first point of contact in the spa, you will greet clients as they arrive for their appointments and build authentic relationships with our clientele
  • Managing the day-to-day operation of the front desk and the spa, assisting the Spa Manager and Assistant Manager throughout the day-
  • Sanitizing, cleaning and disinfecting the reception and waiting area in between clients and as needed-
  • Checking clients in and out-
  • Booking clients in for appointments, over the phone and in person-
  • Assisting clients with purchasing spa service, retail skincare products, and other merchandise. Training on our skincare ranges will be provided-
  • Assisting with monitoring inventory of all retail, back-bar and equipment/disposables-
  • Opening and closing the clinic as needed
  • Ensuring our clients feel welcomed and invited into our serene spa space at all times
  • Being a team player and willing to help the team to achieve the sales target goal

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