Documentation Administrator - Toronto, Canada - MCAP

MCAP

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Documentation Administrator - Multiple Openings

MCAP at a Glance

Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards offering, a career with continuous learning and development (formal & informal training), and exciting opportunities in a dynamic, entrepreneurial environment.

The Role
This position is responsible for contributing to the Paradigm Quest servicing team.

As a member of the Discharges team, you will be responsible for preparing and processing mortgage discharge statements and provide service excellence when working with external legal offices.

Role Specific Accountabilities (include, but not limited to the following):

Prepare mortgage statements (Discharge, Transfer & Bridge Loans) on a timely and accurate basis
Analyze and interpret customer /lawyer inquiries through well thought out judgments, decisionmaking skills and product knowledge
Process all discharges/transfers accurately after the payout date
Coordinate and ensure that discharge/transfer documents are signed by the appropriate signing officers
Forward the final release documents to the lawyer/client
Incorporates regulatory & compliance requirements into existing business processes and activities
Provide highest level of customer service to all clients and internal staff
Provide continuous feedback or recommendations for process improvement and provide solutions on how to improve
Handle multiple priorities in an everchanging work environment

What You Bring To The Team

University or College Degree is an asset
1+ years experience in a Financial Administrative position or related field is an asset
Previous office/customer service experience is an asset
Possess solid MS Office/Computer skills
Mortgage industry experience an asset
Bilingual in French and English both verbal and written is an asset
Committed to providing outstanding customer service
Provide timely and accurate response to all customer queries
Excellent organizational skills and analytical skills
Excellent communication skills (both verbal and written)
Flexible and adaptable / able to multitask under pressure
Strong analytical and problemsolving capabilities
Self-Motivated / proactive mindset
Ability to work independently as well as part of a team
Detail oriented
Sense of humour

If this sounds like you and you are looking to be a part of one of Canada's largest independent mortgage finance companies in Canada, then we want to hear from you

Be A Part Of Something Great

MCAP is Canada's largest independent Mortgage Finance company with over $150 billion in assets under management providing mortgage solutions for residential and commercial properties.

For over 35 years, MCAP originates, trades, securitizes and services mortgages in offices across Canada.

MCAP originates residential mortgages exclusively through the mortgage broker channel as we believe that a professional mortgage broker is a consumer's best option and MCAP actively promotes the services of mortgage brokers across the country.

MCAP is also a leader in the Canadian residential construction lending market with over 25 years in the business. Our teams of dedicated professionals serve a variety of developer, construction and lender clients across Canada.

Position #:
req1721

Employment Status:
Permanent Full Time

Location:
Toronto; Ontario

Number Of Openings:2

Department:

CPU

Internal Job Title:
Mortgage Specialist, Servicing Operations

The above information in this description has been designed to indicate the general nature and level of work performed by employees in the position.

It is not designated to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

MCAP provides equal opportunities for all applicants and is committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported throughout the recruitment and employment process.

If you require accommodation, we will work with you to meet your needs.