IT Network Administrator - Burnaby, Canada - Netdigix Systems Inc

Netdigix Systems Inc

Verified Company

Burnaby, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Join the Netdigix Team:
"Supportive team environment, great Company Culture and competitive Compensation package"

Netdigix Systems is recognized as an industry leader in IT Managed Services, Cloud Hosting and IT Project Consulting in Vancouver and the Lower Mainland.

As the IT Network Administrator, you are responsible for proactively owning and managing the technical relationship of our clients, the onboarding process of new clients, driving revenue and ongoing profitability and exceeding client expectations. This includes day-to-day management of large, technically complex and demanding client accounts, developing and executing upon an overarching technical support strategy, detailed issue tracking, root cause issue recognition and resolution.

You will be an essential member of the broader service delivery team and will work closely with the Service Manager.

This includes day-to-day technical support, ensuring client satisfaction, meeting client SLA's, executing upon the technical support strategy, effective interactions with the Netdigix team and clients, driving continuous service level improvements, and achieving the Company's goals.

Is this the right fit for YOU?

2+ years of exceptional Client Service experience
Ability to install, configure and troubleshoot:
Enterprise workstation deployments
Small Network Deployments with Cisco ASA, or other network components and setup VPN Tunnels
Windows Server, VMWare, and Hyper-V Deployments including with clustering
Ability to onboard new Clients
Strong knowledge of Windows Workstation Support including Microsoft Office and other utilities
Ability to detect, protect and clean viruses safely from Workstations and Servers
Ability to add users and groups in AD and Exchange, and updating files and sharing permissions and setup group policies
CompTIA A+ Certification or equivalent experience
Microsoft Certified Solutions Associate (MCSA) and Cisco Certified Network Associate (CCNA) is an asset
Class 5 driver's license and access to a vehicle to drive to client sites during business hours is a must
A Bachelor's Degree, college diploma or equivalent is an asset

What we offer You:

A Company focused on making a great Company culture
An opportunity to make a difference in the Company and be rewarded for doing so
A Company that is everchanging with core principles that are unwavering
An opportunity to grow rapidly with the company with a defined career ladder
A generous compensation package Salary of $50,000 $55,000, bonus potential, and benefits
Variety in the work that is performed in a fastpaced environment
A Company that is invested in your continuous improvement and personal growth

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