Manager, Client Support - Mississauga, ON
1 month ago

Job summary
The Manager of Client Support will lead the Client Support team at IESO managing 12 staff ensuring effective end user technical support across the organization overseeing installations upgrades maintenance user windows computers software improving processes service delivery designing managing user computing platforms collaborating teams IT business ensuring compliance standards delivering excellent customer experience.
Responsibilities
- Manage daily operations user support services.
- Design manage user computing platform develop maintain relevant technology standards based industry best practices manage user technology roadmap propose develop new solutions aligned business technology strategies collaborate broader IT business organization deliver solutions serve subject matter expert user computing technology ensure governance compliance standards focus delivering excellent customer experience.
Job description
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